Cash, Check, Visa, Mastercard, Discover & AMEX Available at the Box Office. Opens 1 hour before event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. 256-551-2345 Monday-Friday; 10:00am-5:00pm. This venue is accessible.
read moreFREE Training: How To Triple Your Revenue Through Event Marketing There’s no denying that events drive massive business deals. This training teaches the best strategies for tripling your revenue and 10x your ROI with the fastest growing marketing channel… event marketing. What we’ll cover in this training: How to Run a Profitable In Person Event From Scratch Get 10k+ Attendees to an Event Like SaaStr Advanced Event Pricing Strategies Growth Hacks for Securing Massive Email Lists From Partners How to Grow A Webinar to 20K Listeners in a Competitive Niche Virtual Summit Mastery Training Event Marketing Growth Stack For Hacking Attendance How Startup Socials Built a Community of 100,000+ Tech Entrepreneurs and Marketers --
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read moreCash, Visa, MC, AMX, Discover & Check (San Antonio area only, with valid TX drivers license or state issued ID) Available for pick up on the day of the show. 2 hours prior to the show. Majestic Theatre does not participate in In-Store-Pick-Up. (210) 226-3333 10am-5pm Monday - Friday Hours Vary Saturday. Call for more info. (Extended hours on performance days) The Majestic Theatre offers accessible seating for patrons in wheelchairs and seating for patrons with limited mobility. In addition, for the Broadway in San Antonio performances there is Close Captioning provided on Sunday matinees.
read moreCourse Description: Support center team leads serve as the communication link between the team and the manager as well as the first point of internal escalation for the customer. HDI Support Center Team Lead (HDI-SCTL) training ensures that participants learn how to deliver exceptional customer support, promote Process improvement, coach for success, and take charge of the day-to-day operational activities of a team. This Course is designed for support professionals who need to develop fundamental Management and leadership skills. Course Topics: Unit 1 : Support Center Overview ● The Evolution of the Support Center ● The Role of the Support Center Unit 2 : Role of the Support Center Team Lead ● The Role of the Support Center Team Lead ● Effective leadership ● Emotional Intelligence ● Managing Relationships Unit 3 : Business planning and Strategy ● Strategic Perspective ● Building a Service and Support Strategy ● Service Level Management ● Standard Operating Procedures ● Business Alignment Unit 4 : Support Center Processes ● Best Practices for Support ● Service Operation ● Additional Processes ● Knowledge Management Unit 5 : Support Delivery Methods & Technology ● Support Center Infrastructure ● Support Tools & Communication Channels ● Service Delivery Methods ● Cloud Services ● Service Management Systems Unit 6 : Workforce Management & Training ● Workforce Management ● Sourcing and Recruitment ● Training Unit 7 : Communication & Coaching ● Communication Skills ● Global Awareness ● Managing Conflict ● Coaching Unit 8 : Teamwork, Motivation, & Retention ● Teamwork ● Motivation, Rewards, and Recognition ● Performance Management ● Retention Unit 9 : Metrics and Quality Assurance ● Metrics ● Quality Assurance ● Using Surveys ● Performance Reporting ● Promoting the Support Center Learning Goals: ● Essential team lead Management and leadership skills. ● The importance of service level agreements, and operating level agreements. ● The ITIL Processes of incident, problem, change, release, asset, and configuration Management ● An overview of security Management and knowledge Management. ● Strategies for managing conflict. ● The essentials of people Management: hiring, scheduling, evaluating, and retaining employees ● An eight-step method for effective coaching. ● Proven team-building and motivational techniques. ● Essential performance metrics and key performance indicators. Course Agenda: Day 1 ● Support Center Overview ● Role of the Support Center Team Lead ● Business planning and Strategy ● Support Center Processes ● Support Delivery Methods & Technology Day 2 ● Workforce Management & Training ● Communication & Coaching ● Teamwork, Motivation, & Retention ● Metrics and Quality Assurance Who can Attend? ● Technical support professionals who must understand support center Processes and Best Practices and master important daily functions like quality assurance monitoring, coaching, and escalation. ● Individuals who are preparing for the HDI Support Center Team Lead certification exam.
read moreTickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)
read moreWhat: Thank You & the January 2021 Johnson Park Center (JPC) Food Pantry Opening Days/Hours Where: 1404 West Street, NY 13501 Contact: JPC Office 1:00 pm to 5:00 pm at (315) 734-9608 Email at: revmeier@johnsonparkcenter.org Utica, NY. Thank you to Capraro Technologies, Inc. (CTI), the Community Foundation of Hermiker & Oneida Counties), and all of the donors for financial gifts to the JPC Food Pantry to purchase food for persons in need. You helped us to reach our goal successfully and very quickly. We have closed out this campaign. Thank you again for caring and giving. Below "Rain-Snow or Shine" is the JPC Food Pantry Schedule for January 2021 Opening Days/Hours: Walk-Up: Mon, Jan 4, 2021, from 3 pm to 6 pm Tue, Jan 5, 2021, from 3 pm to 6 pm Mon, Jan 11, 2021, from 3 pm to 6 pm Tue, Jan 12, 2021, from 3 pm to 6 pm Tue, Jan 19, 2021, from 3 pm to 6 pm Free Food Giveaway: Drive-Thru on Mon, Jan 25, 2021, from 2 pm to 7 pm Walkers on Tue, Jan 26, 2021, from 3 pm to 6 pm If you have any questions or need additional information, the best way to contact Rev. Ursula Meier, JPC COO & Media Coordinator, is by email: revmeier@johnsonparkcenter.org Or call her at (315) 269-8580. Thank you so much for your continual support and Join Positive Change at Johnson Park Center (JPC). -- Rev. Dr. Maria A. Scates, D.D. CEO / Founder JCTOD Outreach, Inc. dba Johnson Park Center (JPC) Utica, NY, 13503-0160, Tel.: (315) 734-9608
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