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ITIL4 Foundation training with Exam

About the Course The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organization. The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organization work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.   What  will you Learn?   At the end of this course, attendees will have an understanding of the following: Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps, and other practices, and how these enable business value to be co-created The seven guiding principles of ITIL 4 ITIL service value system The four dimensions of service management The ITIL practices, with a focus on 18 of these, of which 7 will be covered in detail   Course Delivery Options:  Classroom based Training or Live Virutal Training Target Audience This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation. Course Materials:  Accredited Study guides, sample questions Course Duration Two or three days Course Agenda in Detail Key Concepts of Service Management Service Utility Warranty Customer User Service management Sponsor Key Concepts of Value Creation Cost Value Organization Outcome Output Risk Utility and Warranty Key Concepts of Service Relationships Service offering Service relationship management Service provision Service consumption Seven Guiding Principles Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep it Simple and Practical Optimize and Automate Four Dimensions of Service Management Organizations and People Information and Technology  Partners and Suppliers Value Streams and Processes Components of the ITIL Service Value System Plan Improve Engage Design & Transition Obtain/Build Deliver and Support ITIL Practices General Management Practices Service Management Practices Technical Management Practices How Key ITIL Practices Fit within the Service Value Chain Continual Improvement Change Control Incident Management  Problem Management Service Request Management Service Desk Service Level Management 

Hamilton (NY)

Cash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm

River Hills Home & Lifestyles Show

It's The Place To Be For All Your Home & Lifestyles Needs The River Hills Home & Lifestyles Show is a one-stop destination for all your home and lifestyle needs, at a destination familiar to consumers. This is one Of The Largest Attended Events In The Midwest -The success of this show for over 28 years, has been the new customers attending the show, as well as the malls retail customers about your companies products and services. Meet in person with experts from the Home & Lifestyles industries. Meet with area professionals about interior or exterior renovation. Learn about all the latest products and services for your home and your lifestyles Comparison shop several companies in one location saving you time and resources. Set appointments for project estimates or obtain resources for when you’re ready buy. Save money with show-only specials and incentives.

Join the Maritime Museum - 2 Yearly Membership

Becoming a member is a fantastic way to stay connected to everything that’s happening at the museum, meet like-minded people, support us, and save money. FREE unlimited entry to the museum galleries and some special exhibitions. FREE entry to Kids on Deck, Mini Mariners and other kids activities. FREE entry to our popular vessels including HMB Endeavour replica, the destroyer HMAS Vampire, and submarine HMAS Onslow. FREE school holiday programs and discounts to workshops. FREE guest passes (2 per year) to share with family and friends (and 20% off for up to four people). FREE invitations and discounts to member-only events and functions. FREE access to the private members lounge. Enjoy complimentary tea, coffee or cordial, browse publications and relax while the kids enjoy the play space. 10% discount at the museum’s Store and Yots Cafe Reciprocal benefits and discounts from other museums and Darling Harbour venues. Members-Reciprocal-Benefits_May2015 Priority alerts of all Endeavour voyages and day sails FREE quarterly print journal, Signals Use of reference and research facilities at the Vaughan Evans Library (by appointment)  

Golden State Warriors vs. Boston Celtics

You can use our proud partner’s Chase Cards for payment at the Box Office. We also accept, Cash, MasterCard, Visa, American Express, Discover Will Call tickets may be picked-up at the Chase Center box office with a valid government issued photo I.D. that matches the name on the order, the credit card used to make the purchase, and the confirmation number given at the time of purchase are provided. VIP PACKAGES are subject to the package providers rules for pick up. For the box office to release tickets not in your name you need to submit a written letter of authorization along with a copy of the driver’s license of the party whose name is on the account. For Golden State Warriors: Ticket Sales: 1-888-GSW-HOOP (option 1) Group Sales: 1-888-GSW-HOOP (option 2) Account Service: 1-888-GSW-HOOP (option 3) Grandview Suites 1-888-GSW-HOOP (option 4) Administration: (510) 986-2200 Monday-Friday: 10AM - 4PM // Weekends: Only on event days pending door times. Accessible seating is available online through Ticketmaster.com, by calling Ticketmaster phone agents or coming to the Chase Center Box Office. Interpreters are available by request and are dependent upon availability. Please call the Chase Center for further information. Interpreters need to be reserved a minimum of 10 days in advance of the show. Service dogs are allowed at the Chase Center.

Hamilton (Touring)

Cash, Visa, Mastercard, Discover, American Express Will Call is located at the venue box office and is available 2 hours prior to performance. 336-373-7400 In advance - Mon-Sat 10am-6pm Day of Event - Open 2 hours prior

East Conf Qtrs: Hawks at Knicks Rd 1 Hm Gm 4 (If Nec.)

Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level

Washington Wizards vs. Atlanta Hawks

Cash, Visa, MasterCard, American Express, Discover Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID. General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065 Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.

Tool

Cash, AmEx, Visa, MasterCard Will Call and Ticket pickup policies and procedures to be announced. Phone number to be announced. Box Office hours of operations to be announced. Location: Wheelchair accessible and companion seats are available at locations dispersed throughout Nassau Coliseum, offering guests the choice of an array of prices, amenities and lines of sight. Seating locations vary depending on particular events. It is important to indicate when buying tickets if you require wheelchair accessible seating. Service animals are animals individually trained to do work or perform tasks for the benefit of an individual with a disability. Guests with disabilities are welcome to bring their service animals inside Nassau Coliseum. Service animals may not use additional seats unless a ticket has been purchased for the adjacent seat, but may request accessible seating.

Hamilton

Chicago Bears vs. Green Bay Packers

The Box Office accepts cash only for Chicago Bears games. Soldier Field games accept Visa, Mastercard, American Express, Cash. Chicago Bears events: Tickets may be picked up at the Will Call Window outside of Gate 10, 2 hours before the event. Gate 10 is located on the southeast side of Soldier Field. Customers must have the actual credit card, picture ID and the confirmation number to receive their tickets. Soldier Field events: Will Call is available on the day of the event only. Government issued photo i.d. and the credit card used for the purchase will be required to claim tickets. Typically will call opens 90 minutes to an hour before the scheduled event. For non Bears events please call (312) 235-7000 Chicago Bears ticket office is available by phone Monday-Friday 8am-5pm CST. The Soldier Field Box Office is open only on game days, their phone number is (312) 235-7000. Accessible Seating Information for Chicago Bears games: For Chicago Bears accessible seating please purchase the best available seating and contact the Chicago Bears at 847-615-2327 for an exchange after purchase is complete. Accessible Seating Information for Other Soldier Field events: Accessible seating is available through Ticketmaster. Do NOT contact the Chicago Bears for accessible seating information on non-Bears events at Soldier Field