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ITIL® – Service Operation (SO) 2 Days Training in Seoul

Course Description: This ITIL Service Lifecycle Course immerses participants in the overall concepts, Processes, Policies and methods associated with the Service Operation phase of the Service Lifecycle. The Course covers the Management and control of the activities and techniques within the Service Operation stage, but not the detail of each of the supporting Processes. This Course is designed using an engaging scenario-based approach to Learning the core disciplines of the ITIL Best Practice and positions the student to successfully complete the associated exam.  Participants benefit from an optimal mix of Learning methods that provides them with the most effective way to build their ITIL knowledge with respect to Service Operations and learn to apply this knowledge in real life. Participants can complete eLearning modules in their own time to build the right level of knowledge before participating in interactive classroom or virtual classroom sessions where they can apply this knowledge in Practice.  Course Topics:  Course Introduction  Module1: Introduction to Service Operation ●     Purpose and Objectives ●     Scope of the Process ●     Context of Service Operation and the Service Lifecycle ●     Business Value of the Process ●     Service Operation Fundamentals Module2: Service Operation Principles ●     Achieving Balance in Service Operation ●     Providing Good Service ●     Operational Staff Involvement in the Service Lifecycle ●     Operational Health ●     Communication ●     Documentation ●     Inputs and Outputs Module3: Service Operation Processes – Part 1 ●     Event Management ●     Incident Management ●     Problem Management Module4: Service Operation Processes – Part 2 ●     Request Fulfillment ●     Access Management Module5: Common Service Operation Activities ●     Goal ●     Monitoring and Control Services ●     IT Operations ●     Server and Mainframe Management and Support ●     Network Management ●     Storage and Archival ●     Database Administration ●     Directory Services Management ●     Desktop and Mobile Device Support ●     Middleware Management ●     Internet/Web Management ●     Facilities and Data Center Management ●     Operational Activities of Processes Covered in Other Lifecycle Stages ●     Improvement of Operational Activities Module6: Organizing for Service Operation ●     Functions of Service Operation ●     Roles ●     Organizational Structures of Service Operation Module7: Technology Considerations ●     Generic Technology Requirements ●     Evaluation Criteria for Technology and Tools for Process Implementation Module8: Implementation of Service Operation ●     Managing Changes in Service Operation ●     Service Operation and Project Management ●     Assessing and Managing Risks in Service Operation ●     Operational Staff in Service Design and Service Transition ●     Planning and Implementing Service Management Technologies Module9: Challenges, Critical Success Factors, and Risks ●     Objective ●     Challenges, CSFs, and Risks ●     Exam Preparation Guide  Learning Goals: ●     Understanding Service Management as a Practice and Service Operation Principles, purpose and objective ●     Understanding how all Service Operation Processes interact with other Service Lifecycle Processes ●     The sub-Processes, activities, methods and functions used in each of the Service Operation Processes ●     The roles and responsibilities within Service Operation and the activities and functions to achieve operational excellence ●     How to measure Service Operation performance ●     Understanding technology and implementation Requirements in support of Service Operation ●     The challenges, critical success factors and Risks related with Service Operation  Course Agenda:  6 hours of self-paced, instructor-supported eLearning  Day 1 ●     Introduction ●     Service Operation Principles ●     Service Operation Processes ●     Lunch ●     Service Operation Processes ●     Homework Day 2 ●     Common Services Operation Activities ●     Organizing Service Operations ●     Lunch ●     Technology Considerations ●     Implementation of Services Operation ●     Challenges, Critical ●     Success Factors and Risks ●     2 hours of self-paced, instructor-supported eLearning Who can Attend? The Service Operation Lifecycle Course will be of interest to:  ●     Individuals who have their ITIL Foundation Certificate who want to purse the intermediate and advanced level ITIL certifications. ●     Individuals who require a deeper understanding of the ITIL Service Operation stage of the ITIL Service Lifecycle and how activities in it may be implemented to enhance the quality of IT service Management within an organization ●     Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules ●     IT professionals working within or about to enter a Service Operation environment and requiring an understanding of the concepts, Processes, functions and activities involved. ●     A typical role includes (but is not restricted to): IT managers, Process owners, ITSM implementation teams, consultants, stakeholders or anyone else involved in the ITSM project

Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

Boston Celtics vs. Toronto Raptors

General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. This is an accessible venue.

Monster Jam

Cash, Visa, Mastercard Located on Northwest side of the Coliseum in an outer ticket booth with a green Will Call sign. Opens 1 hour prior to event time. (228) 594-3707 (228) 594-3708 GROUP SALES : (228) 287-7825 (MS Surge Hockey Office) Mon-Fri 9:00AM to 5:00PM This is an accessible venue. For Hearing Impaired Requests: The MS Coast Coliseum is equipped with a Hearing Assistance System. Upon arriving to the venue, guest will need to proceed to the main office, located in the south lobby, to obtain the receiver. They will need to bring their drivers license to secure the receiver, and when they are finished they will need to return the receiver to the main office to reclaim their drivers license. We recommend arriving as close to the doors opening as possible.

"Rain-Snow or Shine" The JPC Food Giveaway: Drive-Thru: Mon, Dec 14 & Walkers Tue, Dec 15

What: The JPC Drive-Thru Food Giveaway When: Mon, Dec 14, from 2 pm to 7:30 pm. (Rain-Snow or Shine) What: Walkers JPC Food Giveaway When: Tue, Dec 15, from 3 pm to 6 pm. (Rain-Snow or Shine) Where: Johnson Park Center Food Pantry – 1400 West Street (Block), NY 13501 Contact: JPC Office from 1 pm to 5 pm (315) 734-9608 Email at revmeier@johnsonparkcenter.org Utica, NY. The Christmas/Holiday Season is a joyous time of the year. We celebrate with our families and friends sharing our love, providing hope, singing songs, and giving gifts. We have specially prepared holiday meals and delicious desserts. But for many people, holidays are a time full of stress, maybe only a wish and not a reality when you cannot afford the Food for the special Christmas Dinner. And this year, many people are being challenged because of the Coronavirus Pandemic (COVID19). It is causing long-term problems, as we are currently in the second wave of the COVID19. Due to the large increase of COVID-19 cases, with many people in the hospital, some social distancing restrictions include limiting travel and not attending large gatherings even in your own residence. In fact, many are faced with paying rent, the National Grid bill, or putting food on the table. We, as a community, are working together to fight hunger and food insecurity. Thanks to the Mohawk Valley COVID-19 Respond Fund created by the Community Foundation of Herkimer and Oneida Counties and the United Way of the Mohawk Valley, established a single community-wide fund. The Johnson Park Center (JPC) received COVID-19 Respond Fund Grant Awards to provide food to the community. With the generous support from the Food Bank of Central New York (FBCNY) and Donors, JPC will have a Drive-Thru Food Giveaway for disadvantaged individuals and families around JPC Sites Rain-Snow or Shine on Monday, December 15, 2020, from 2 pm to 7:30 pm. Starting on the corner of Arthur and West Streets, cars/vehicles will line up at the registration station where JPC Intake Persons, wearing face masks, will assist you with completing the Intake Form. They will place the number of households represented in each car on its windshield. Then you will drive up to each Food station, where volunteers will put the food in your car/vehicle. If you do not have a car/vehicle, please come to the Walkers Food Giveaway Rain-Snow or Shine on Tuesday, December 15, 2020, between 3 pm to 6 pm at JPC Food Pantry 1404 West Street, Utica, New York 13501 A tractor-trailer full of food will be available to be given to the community. Food items may include chicken, fish, eggs, cheese, fresh produce, fresh fruit, rice, pasta, cereal, canned items such as soup, beans, etc. During these challenging times of the pandemic, by fighting hunger and food insecurity, the JPC Food Giveaway helps families & individuals to have food for Christmas, be food secured, and a stepping stone to self-sufficiency. Please join us as we need additional sponsors, donors, volunteers, and media to make long-term commitments to fight hunger and food insecurity. To all who made investments and partnered with JPC this year, you are amazing. JPC is so grateful and appreciative of your dedication to serving families, children, and single individuals in need. Thank you to the Mohawk Valley COVID-19 Respond Fund single the community-wide fund, the Food Bank of Central New York (FBCNY), the Emergency Food and Shelter Program (EFSP), the United Way of the Mohawk Valley, Utica National Foundation Group, M&T Bank/Partners Charitable Fund, the Mele Family Fund, and anonymous donor-advised funds of the Community Foundation of Herkimer & Oneida Counties; the Bank of Utica, the UFCW Charity Golf Classic, Inc.; The NBT Bank: the Central New York Labor Council AFL-CIO; the Hartford Fire Insurance, a donor-advised fund of the Benevity Community Impact Fund; MVP Health Plan, Inc.; Jay-K Lumber; Carbone Auto Group, Jimmy John's, MV Community Action Agency, the Compassion Coalition, CASA Imports, Candella's Farm & Greenhouses, and the Mohawk Street Hannaford. We received monetary and food donations from various donors, businesses, organizations, and individual supporters, the Volunteers, the American Red Cross, the Junior Frontiers, JPC/JPA Staff & Shelter Program Participants, and Media Coverage from WKTV, WUTR, Spectrum News, the Observer-Dispatch, the Utica Phoenix, and 96.1 The Eagle. Thank you so much for your continual support and Join Positive Change at Johnson Park Center (JPC). Rev. Dr. Maria A. Scates, D.D. CEO / Founder

Virtual Food Drive

Due to current COVID-19 restrictions by our local food pantries, donations this year are virtual. Between now and Sunday, November 22nd, drop off your donation by calling 414-939-7619 to schedule a time. All donations will be used to purchase food online for one of our local food banks. No donation is too small! Please donate to help make a difference in our community. Thanks for your consideration!

2023 Pittsburgh Steelers Training Camp

The Commodores, The Pointer Sisters & The Spinners

The Box Office accepts Visa, Mastercard, American Express, Discover, and cash. Will Call tickets purchased through Ticketmaster.com and LiveNation.com are available for pick-up during normal box office hours, both in advance and on the day of the show. BAND TICKETS / FAN CLUB TICKETS: These tickets are not available for pickup prior to the actual date of each event! Please be sure to bring your order confirmation number when picking up your tickets at the box office. You must present a photo ID which matches the Will Call name on your order to receive your tickets. TICKETS MAY NOT BE DROPPED OFF OR LEFT FOR OTHER GUESTS. Box Office: (708) 614-1616 Season Tickets: (866) 847-8499 The box office is open on show days only, beginning at 12pm. Credit Union 1 Amphitheatre is fully accessible for guests who need special seating arrangements. Accessible seating may be purchased through Ticketmaster any time after the show goes on sale (subject to availability.) Please inform the representative that you require accessible seating at time of purchase.

2nd International Youth Conference, Osaka, Japan

Trang ghi danh đặc biệt dành cho TDV từ VN cho Đại Hội Giới Trẻ Thế Giới Vì Nhân Quyền - Lần thứ 2

Evil Dead: The Musical

Third time's the charm, baby. ALL SEATS ARE IN THE SPLATTER ZONE! THE VENUE DOORS ONLY OPEN 30 MINUTES PRIOR TO SHOWTIME. IF YOU ARRIVE EARLIER, YOU WILL HAVE TO LINE UP AND WAIT OUTSIDE. The Mansfield's SELL-OUT SMASH of 2017 AND 2019 returns to the city that loved it SO BLOODY MUCH for the SECOND CONSECUTIVE SMASH YEAR! Zac Mansfield returns as director! Performances begin August 14th, 2020. Booking thru October 31st, 2020. Every FRIDAY and SATURDAY at 7:30PM! All tickets $40 + s/c. This hilarious show takes all the elements of the cult classic films The Evil Dead, Evil Dead 2 and Army of Darkness and combines them into one of the craziest theatrical experiences of all time. Five college students go to an abandoned cabin in the woods and accidentally unleash an evil force that turns them all into demons. It's all up to Ash (a housewares employee turned demon-killing hero) and his trusty chainsaw to save the day. Blood flies. Limbs are dismembered. Demons tell bad jokes ... and all to music. The songs in the show are completely off the wall. Titles like "All the Men in My Life Keep Getting Killed by Candarian Demons" and "What the F**k Was That?" will have audiences rolling in their seats and screaming for more and more blood. This show has fun with the horror genre and, in doing so, appeals to a wide audience. It's the only show with a "Splatter Zone"a section of the audience that gets covered in fake blood. And with this combination of blood, jokes, cheesy effects and awesome musical numbers, Evil Dead The Musical is unlike any show you've ever seen. While the Evil Dead films are the definition of cult movies, as a stage show, Evil Dead: The Musical has become a cult sensation of its own. The show played off-Broadway in New York, has broken records in Toronto, has won awards in Korea and has had more than 200 productions mounted across the globe! Recommended for ages 16+ (strong language, adult humour). Viewer discretion is advised. *While the fake blood will wash off skin, we make no guarantee and take no responsibility that it will wash out of all fabrics. Wear a white shirt (some will be for sale at the show) to have some fun and create a lasting memory! Complimentary coat check will be provided for those in the Splatter Zones.* mansfieldscabaret.com ALL SALES FINAL. NO EXCHANGES OR REFUNDS.

Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.