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Hamilton (NY)

Cash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm

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MINDSHOP™| Create Innovative Products with Design Thinking

Best Seller ONLINE MindShop! Sold out on AUG 25, SEPT 8, SEPT 29, OCT 27, DEC 20, JAN 31, APR 5, JUL 6, OCT 28 2019!  Keys Features ✔️1.5 – 2.0 hours of instructor-led training (Online workshop using Zoom) ✔️Certificate of Completion powered by Techversity  ✔️Recorded Session for Later Viewing, Hands-out materials (If you can't make it, no worries) What is this course about? Design thinking can sprout organic growth and sustainable innovation. Given its capability for deep user immersion via uncovering unarticulated needs and perspectives while having the leeway to explore multiple ideas in an innovative setting were failing fast for a more robust success is not a taboo but encouraged.  Benefits of Design Thinking? Better Products Decrease Costs Happier Customers Speed to Market Visibility Across Enterprise Increase Revenues Module 1: Gathering Insights Understand design thinking framework through case studies Identifying users pain points Learn how to gather data and contextualize them into a meaningful architecture Module 2: Ideation  Reframing and Ideation - Go wide and wild problem-solving technique Know how to foresee the needs based on user personas Module 3: Implementation Prototyping and testing - fail fast, keep moving technique Know how to stitch the design to the insights gathered Learn how to iterate swiftly Learn how to manage frustration when failing fast process Open-Discussion: Your current role and how design thinking benefits you Who needs to attend? Entrepreneurs: Solo Rider Founder teams: CXOs Designers: UX/UI Designers, Product Managers Builders: Engineers/Devs Freelancers: Self-employed one-business Boss Consultants: Self-employed mentors/Coaches User Interface designers who wish to expand their career towards Design Thinking Umbrella (focus on UX Design) Limited Slots: 15 Who Am I?  In one word: Polymath Co-Founder of The GINA Project (www.meetgino.co) R&D Manager at Duke University – Biomedical Engineering Department Public Speaker in Different Countries (30+ Talks @ Malaysia, Hong Kong, USA, Philippines, Morocco..)  Peer Reviewer at IEEE Journal of Biomedical & Health Informatics (JBHI) Peer Reviewer at Journal for Medical Internet Research (JMIR) Author of “Gamified Psychosphere” HIT | Design Thinking Consultant at Medverse Lab  Youtuber at THINK OUT LOUD Channel (App Reviews, MasterClasses, Vlog) Holder of Engineering Diploma in Manufacturing Engineering and Management with Specialization in Biomedical Engineering Advanced Degree (MS.PhD) in Health Informatics Industrial background in Mobile Health App Development, Agile Deployment, Gamification, Data Science and Analytics, IoT controlled Systems, Operational Management, Business Administration (Focus on Early-Stage Startups), etc. (I can’t remember anymore, yup, this is what a nerd consists of…) Co-founder of TechVerse Coworking Space, Rabat City, Morocco – the first tech-oriented coworking space in the kingdom. Chief Software Architect of Sutures App – Gamified Gastro-intestinal e-Surgery Simulator (Check it out! ) Research Fellow at the University of Missouri’s Center for Biomedical Informatics. Chief Design Thinker / Information Architect at Sinclair School of Nursing – HEAR App visit me: katusop.com email: kat@medverselab.com WELCOME ABOARD!

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HDI Customer Service Representative 2 Days Training in Seoul

Course Description: Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This skills-building and certification Course introduces the skills and techniques required to provide outstanding customer service and support.  HDI Customer Service Representative (HDI-CSR) training focuses on call handling Best Practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors.  Course Topics: Module1 : Your Role in the Support Center ●     Role of the Customer Service Representative ●     Support Center’s Role in the Business ●     Total Contact Ownership ●     Call Handling Procedures Module2 : Communication Skills ●     The Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Module3 : Problem-solving and Troubleshooting Skills ●     Problem-solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Strategies Module4 : Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude  Learning Goals: ●     How to assess customer business needs and exceed customer expectations. ●     Critical thinking skills to resolve incidents quickly and consistently. ●     Active listening skills and effective communication strategies. ●     How to identify and defuse challenging customer behavior. ●     An awareness of the core Processes and Best Practices used in service and support. Course Agenda: Day 1 ●     Module1: Your Role in the Support Center ●     Role of the Customer Service Representative ●     Support Center’s Role in the Business ●     Total Contact Ownership ●     Call Handling Procedures ●     Module2: Communication Skills ●     The Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Day 2 ●     Module3: Problem-solving and Troubleshooting Skills ●     Problem-solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Strategies ●     Module4: Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude Who can Attend? ●     Support professionals from customer service centers, call centers, and support centers who want to refine their communication skills and learn Best Practices that can help improve customer experiences. ●     Individuals who are preparing for the HDI Customer Service Representative Certification exam.

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Tampa Bay Buccaneers vs. Baltimore Ravens

TAMPA BAY BUCCANEERS: Visa, MasterCard, American Express & Discover / USF FOOTBALL: Visa, MasterCard, American Express / STADIUM JUMPING: / All Other Events: Location: box office (south end of the staduim) Opens: day of event (Please contact the proper organization for specific times) Stadium Office Number: Tampa Bay Bucaneers: (813)879-2827 Buccaneer Groups Sales:(813)870-2700 (ask for Group Sales) Stadium Jumping Inc: (813)253-2782 USF Football: 1-800-GOBULLS Outback Bowl: (813)874-2695 The ticket office located on property at the Raymond James Stadium is open day of event only. The various organizations that use Raymond James Stadium have varying hours of operation. The number(s) for these organizations are listed under "Box Office Phone Numbers". Raymond James Stadium is a cashless venue This is an accessible venue. Raymond James Stadium would like for you to know that is fraud if you purchase an accessible ticket knowing you are not eligible for accessible seating.

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Gira TARQUE & LA ASOCIACIÓN DEL RIFF. Barcelona.

TARQUE & LA ASOCIACIÓN DEL RIFF en la Sala Apolo de Barcelona. TARQUE & LA ASOCIACIÓN DEL RIFF estarán en la Sala Apolo 1 de Barcelona el próximo sábado, 21 de Diciembre de 2019 dentro de los últimos conciertos de la gira presentación de su proyecto. HORARIOS: Apertura: 20:00 / Tarque: 21:00 PRECIOS: Anticipada: 23€ + gtos / Taquillas: 26€ IMPORTANTE: Menores de 16 años acompañados por tutor legal Sin duda alguna, estamos ante uno de los discos y de las giras del año. Una obra que sin pretensión, resulta auténtica, verdadera y entretenida. Y no hay mejor entretenimiento que el que no engaña. Con Carlos Tarque no hay trampa ni cartón, pero sí mucho corazón. En directo, además de a Carlos Tarque, podremos ver y escuchar a su banda, "La Asociación del Riff", una de las más poderosas que se puede reunir hoy día en el panorama del rock en castellano, siendo los músicos que han tomado parte en la grabación del disco que presentan (Carlos Raya, Coki Giménez e Ivan González “Chapo”)      

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Portland Trail Blazers vs. Philadelphia 76ers

Cash, MasterCard, Visa, Discover and American Express. Tickets held at will call can be picked up on the day of the performance at the box office beginning 2 hours prior to the event. The customer must present valid form of picture identification and the credit card used for purchase. Box Office: (503) 797-9619 Group Sales: (503) 963-4400 Monday - Friday: 10am - 5pm Saturday and Sunday hours vary. Accessible enhancements active.

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KissCon Weekend Affair 2020

For full event info, including author lineup, go here: kisscon.org.  After an amazing 2019 event, Avon Books is coming back to Chicago to host another reader weekend in 2020! Here's what's in store for our attendees: Author panels The #SpectacularSigning (where you can get sigs from all your favorite authors) featuring our full author lineup -- full author lineup and schedule to come! Special Sunday brunch, where the editors will share previews of all the books you’re going to want to be reading later this year. And…bonus, goodies and galleys galore! More programming announcements coming soon!  The KissCon Weekend Affair 2020 offers three different ticket types that are designed to enhance your event-going experience: Butterfly Ticket (Saturday Access Only) - $79 KissCon tote, filled with branded swag + 2 galleys compliments of the sponsors Commemorative “A Quick Kiss” registration badge Access to all Saturday author panels General admittance to Saturday booksigning Access to themed Saturday Sparkles Dance Party Smooch (Friday + Saturday Access) - $159 KissCon tote, filled with branded swag + 4 galleys compliments of the sponsors Commemorative “Smooch” registration badge Access to all Friday and Saturday author panels Access to Friday night author mixer General admittance to Saturday booksigning Access to themed Saturday Sparkles Dance Party French Kiss Ticket (Friday, Saturday, and Sunday Access) - $195 KissCon tote, filled with branded swag + 4 galleys compliments of the sponsors Commemorative “French Kiss” registration badge Access to all Friday and Saturday author panels Access to Friday night author mixer Early admittance to Saturday booksigning Access to themed Saturday Sparkles Party Ticket to Sunday Breakfast + commemorative branded mug or similar swag item *All ticket prices are subject to additional processing fees. Also, for attendees planning to stay at the event hotel we have a special KissCon room rate: $104/night (plus state and local taxes) for Friday and Saturday nights -- this is based on room availability, so make sure to book your room ASAP before they sell out!  *Note: Hotel room block link will be included in the Eventbrite ticket purchase confirmation email.  FAQs Can I bring books from home for the event? You will be able to bring in books from home, though we will also have an event bookseller available, and we encourage you to support their presence by purchasing titles from your favorite authors onsite. How can I contact the organizer with any questions? You can contact us at kisscon@harpercollins.com What's the refund policy? Though all tickets will be non-refundable, they are fully transferrable through April 1st, 2020 should you need to resell/transfer your ticket(s). Where can I find more event info including the full author lineup? We will have more detailed (and regularly updated) event information via our website: http://kisscon.org. Note: Author lineups are subject to change at any time. How many tickets will be sold for this event? There will only be 400 tickets available for this event. What is your event ticketing policy? In order to attend the KissCon Weekend Affair, you must have a paid ticket. We will not allow anyone without a ticket to enter, or participate in any scheduled events. KissCon also reserves the right to refuse the purchase of event tickets to any individuals at any time, including those who previously (or currently) were in violation of ethical or event conduct and/or policies. Should KissCon organizers need to enforce this prior to April 2020, a full refund will be issued to that individual's original payment method. **PLEASE NOTE: By purchasing this ticket you agree to be photographed and videoed by Avon staff for use in promotions for Avon. If you are under 18 you will not be filmed/photographed. If you are over 18 and do not wish to be on camera, please email us.

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FREE Six Sigma Yellow Belt - on-line certification class

FREE Six Sigma Yellow Belt Overview The Six Sigma Yellow Belt course is tailored to help anyone interested to know what Six Sigma is; learn key concepts in Six Sigma; and to get a basic understanding of how Six Sigma framework works in delivering successful projects. This course is included as a part of Free Lifetime Primary Membership. Once the course is completed, the student needs to take an assessment to get the certificate. The purpose of the exam is to confirm you have basic understanding of Six Sigma. Certification Exam Format Multiple Choice 40 questions for the exam One mark awarded for every right answer No negative marks for wrong answers 60 minutes duration 28 questions need to be answered correctly to pass Online un-proctored exam Audience Profile Anyone interested in knowing more about Six Sigma can take up this course and exam for free. Prerequisites There is no formal prerequisite for this course. Upon successful completion of the above Six Sigma Yellow Belt e-learning class and passing on-line examination with e-certificate, participants can claim 1 professional development point toward maintenance of your CPIM/ CFPIM/ CSCP/ CLTD designation for passing the examination with this optional physical certificate of completion (chargeable for shipping and handling cost).

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