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CNV e LINGUAGGIO DEL CORPO - ROMA

“Ciò che sei urla così forte che non riesco ad ascoltare ciò che dici!” Ralph Waldo Emerson Il linguaggio del corpo è una vera e propria lingua, che tutti parliamo ma che solo il 2% della popolazione riesce a capire correttamente (fonte: Paul Ekman).Uno sguardo, un toccamento, grattarsi il naso, spolverarsi la giacca, stringere le labbra… tutto ha un significato, e saperlo leggere correttamente ci può aiutare nel migliorare la nostra comunicazione. Il corpo si esprime sempre e comunque, anche senza il nostro permesso; e laddove cerchiamo di controllarlo, lui trova il modo di esprimersi e di esprimere anche il suo dissenso verso il nostro controllo.Ma il rischio di interpretare male i segnali del corpo altrui, o di inviare messaggi errati e incongruenti è molto alto. Anzi, spesso chi si occupa di CNV tende a interpretare troppo e tutto, perdendo le sfumature veramente significative del Linguaggio del Corpo. Per questo è fondamentale conoscere e studiare la Comunicazione Non Verbale con un approccio scientifico e libero da smanie di voler “sgamare” gli altri. Conoscere il Linguaggio del Corpo e le Microespressioni ci permette di capire veramente bene gli altri, le loro emozioni, i loro stati mentali ed entrare ancora più semplicemente in empatia e sintonia con loro. Inoltre, ci permette di migliorare la nostra Comunicazione, rendendola più Efficace, più Efficiente, più Elegante, più Persuasiva e più d’Impatto.Ovviamente, i campi di applicazione della CNV e del Linguaggio del Corpo sono tanti quante sono le attività che richiedono delle interazioni umane: dalla vendita alla genitorialità, dalla gestione delle risorse umane alle attività investigative, dalla didattica alla sicurezza, dalle attività sanitarie a tutte le relazioni di aiuto.Il corso non svela segreti o tecniche magiche, ma fornisce “nuovi occhi” con cui osservare scientificamente il comportamento e la gestualità altrui, oltre a modelli di osservazione strategica.   “Chi sospetta un inganno dovrebbe fare più attenzione alla voce e al corpo” Paul Ekman   PROGRAMMA:- I falsi miti della Comunicazione Non Verbale- Neurologia della CNV - Premesse Metodlogiche: CIC, TTT e tempi della CNV- Prossemica: le 4 distanze- Postura e Portamento- Segnali di Gradimento- Segnali di Tensione- Segnali di Rifiuto- Le (Micro)Espressioni Universali- La Respirazione- Il ParaVerbale- Gli indicatori di Incongruenza- Il contatto oculare - Il contatto fisico - Psicogeografia degli ambienti e degli uffici Formula di EFFICACIA FYM: 60% teoria e studio della CNV 40% pratica interattiva (video ed esercitazioni pratiche) Quota d'iscrizione: 590€ + iva La quota comprende: - corso (2 giornate - 14 ore);- materiali didattici cartacei; - materiali didattici digitali;- attestato di partecipazione; - rifrequenza gratuita del corso. INFORMAZIONIwww.fym.it/formazione/corsi/comunicazione-non-verbale/ BROCHURE DEL CORSOhttp://www.fym.it/wp-content/uploads/2018/05/SC01-CNV.pdf BIBLIOGRAFIA DEL CORSOhttp://www.fym.it/wp-content/uploads/2018/05/Bibliografia01-CNV.pdf NUMERO VERDE GRATUITO: 800.14.87.37  

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Fall Exhibits @ Art Works!

It’s a new season and our 17th anniversary! We're featuring the All Media art show. We invite artists to submit their artwork, any medium, and any topic. A rich variety of art is selected for display and for sale in the main gallery. And three solo shows are on display: Estamos en Mexico: A retrospective in Black and White by Tod Ramey Muse: Abstract Paintings by Glenda M. Creamer Horizons by Susan Crook. Visit Tuesdays - Sundays 12 - 6 pm through October 17th, 2020. Admission is free and open to the public. See you at the gallery!

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Art House MRKT Tokyo

Art House MRKT Tokyo will bring together 150 of the most significant and forward-thinking contemporary artists from across the city and around the world, alongside a curated program of events and site-specific artists’ projects.

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New York Yankees vs. Pittsburgh Pirates

Visa, Mastercard, and American Express. No Cash Will Call is not currently available as a delivery option. The Stadium Box Office will be open on day of game(s) to help with Mobile Ticket troubleshooting. Location: Right Field and Main Box Offices Windows Open: Spring Training: 2 hours before game. Tampa Tarpons: 1 hour before game. (813) 879-2244 Right Field and Main Offices will only open on day of Game. Any advance sales must be made online or by contacting the Steinbrenner Field Ticket Office via phone. Hours to reach a Box Office Representative by phone are Mon-Fri 9:30am-5:30pm This is an accessible venue.

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Miami Dolphins v New York Jets

GENERAL EVENTS: Cash, Visa, MC, Amex and Discover - UNIVERSOUL CIRCUS: Cash only - HURRICANE FOOTBALL at UM Box Office: Cash, Visa, MC, AMEX ($1 service charge on all tickets) GENERAL EVENTS Location : Gate G Hours : 10am Miami Hurricanes Football : Gate F at the Stadium, 4 hours prior to Kickoff (888) FINS-TIX for Miami Dolphins and General Events 1-800-GO-CANES for University of Miami Football 305-341-4701 for the Capital One Orange Bowl For Universoul Circus information 1-800-316-7439 GENERAL EVENTS Mon-Fri 8:30am-6:00pm Sat 10:00am-4:00pm University of Miami Football: 8:30am-5:00pm, Monday-Friday at Hurricane Ticket Office located at the BankUnited Center on UM Campus This is an accessible venue.

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HDI Support Center Manager 3 Days Virtual Live Training in Milan

Course Description:Support center managers are responsible for executing the operational and tactical plans of the support organization while satisfying customer and business needs. HDI Support Center Manager (HDI-SCM) training explores how the support center’s strategy drives everything the support center does: service delivery, infrastructure implementation, operational Processes, workforce Management, and support center marketing. Designed for both new and experienced support center managers, this Course helps support center managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments. Course Topics: ●     Introduction ●     Unit 1: The Support Center ●     Unit 2: Strategy ●     Unit 3: IT Financial Management ●     Unit 4: Technology and Service Support ●     Unit 5: Service Level Management ●     Unit 6: Metrics and Quality Assurance ●     Unit 7: Support Processes ●     Unit 8: Leadership ●     Unit 9: Workforce Management ●     Unit 10: Training and Retention ●     Unit 11: Promoting the Support CenterLearning Goals: ●     Characteristics of an effective support center manager. ●     How to create service level agreements, operational level agreements, and standard operating procedures in support of a service catalog. ●     The steps involved in performing a cost-benefit analysis and calculating total cost of ownership and return on investment. ●     The relationships between IT service Management Processes. ●     The difference between and the importance of strategic, tactical, and operational planning. ●     Benefits and challenges of self-service technologies. ●     Processes for building and managing effective security Policies. ●     Staffing models. ●     The value of outsourcing. ●     Tactics for screening, hiring, training, and managing high-performance teams. ●     The metrics and key performance indicators essential to performance reporting.  Course Agenda: Day 1 ●     Introduction ●     The Support Center ●     Strategy ●     IT Financial Management Day 2 ●     Technology and Service Support ●     Service Level Management ●     Metrics and Quality Assurance ●     Support Processes Day 3 ●     Leadership ●     Workforce Management ●     Training and Retention ●     Promoting the Support Center  Who Can Attend?Experienced technical support professionals who must manage all day-to-day functions as well as master critical performance, and customer service strategies. Individuals who are preparing for the HDI Support Center Manager certification exam.

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June-July Exhibits @ Art Works!

See 5 new art shows and tour 75 artist studios. Visit us Tuesdays – Sundays 12 – 6 PM. These exhibits continue through July 18th. Admission is free and open to the public This year everything is so very different from past years. As we cope with current events, helping our neighbors, supporting our causes and families, we asked artists to focus on art that portrays the past, the present, and future-hopes of summertime–the theme of the All Media Show. Also, showcasing is Tim Harper’s exhibit (Deconstruct/Reconstruct), Tom Campbell’s show (I Wonder…), and a digital exhibit, Let’s Go Crazy – Abstract Art by Central Virginia Art League.

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