Visa, MasterCard, Amex, Discover, No Cash Sales
Box Office: 214-665-4797 Event Line: 214-665-4200 Parking Hotline: 214-665-4700 Dallas Mavericks: 214-747-6287 Dallas Stars: 214-467-8277
The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage). The Box Office is open Tuesdays and Thursdays 10am-5pm and event days starting at 10am. Concert tickets are not available for purchase at the American Airlines Center Box Office on the day of the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center Box Office on the next business day.
Course Description:
Value Stream Mapping (VSM) for Lean IT provides the training and hands-on experience to deeply understand the techniques of creating value stream maps in an IT environment and utilizing them to drive sustained Lean improvements to the flow of information throughout the enterprise. Using the value stream approach, participants will understand customer value, the Processes that deliver this value, the barriers to flow, the technique of pull, and the required attitude and behavior for continuous improvement and Lean IT transformation. Lean IT is complementary to almost all other Best Practice methods (such as ITIL®, PRINCE2® and P3O®).
This Course verifies that participants have gained knowledge of the creation and effective application of value stream mapping to drive transformational Lean IT Improvements. The core Principles, methods, and tools of value stream mapping for Lean IT is a hands-on experience where participants become aware of what it takes to create a value stream map for IT, understand the barriers to quality, velocity, and flow, and how to leverage value stream and use the map to impel significant improvements in value stream performance. The Value Stream Mapping for Lean IT workshop enables the participants to apply the VSM Practices in technology, service, and office work environments.
Course Topics:
● Workshop Setup and introduction
● Lean IT Refresher
● Why Value Stream Mapping for Lean IT
● Value Stream Mapping – An introduction
● Current state Value stream Mapping applying the concepts
● Current state Value stream Mapping applying the concepts
● Kaizen Bursts: Barrier to Flow
● Future state Value stream Mapping
● Leveraging VSM for Lean IT
● Hazards and Pitfalls of Value stream Mapping and what to do about them
Learning Goals:
● Gaining a deeper understanding of the current condition though the creation of current-state and future-state value stream maps in an IT environment.
● How to use value stream maps as a catalyst of sustained Lean IT continuous improvement.
● Applying the Principles of Lean IT Practices to provide understanding and clarity into business Requirements and IT services and support other IT functions, end users and customers.
● The use of Lean IT analysis tools and application of the Lean IT philosophy in an IT environment.
● Providing insight into the customer experience and identifying the root cause of problems in order to increase customer satisfaction.
● Aligning business needs with IT services to evaluate service delivery solutions and reduce non-value adding activities.
● Streamlining and automating core Processes to drive quality, shorten delivery times, increase productivity, lessen costs, and mitigate Risks.
Course Agenda:
Day 1
● Workshop Setup and introduction
● Lean IT Refresher
● Why Value Stream Mapping for Lean IT
● Value Stream Mapping – An introduction
● Current state Value stream Mapping applying the concepts
● Current state Value stream Mapping applying the concepts
● Kaizen Bursts: Barrier to Flow
Day 2
● Future state Value stream Mapping
● Leveraging VSM for Lean IT
● Hazards and Pitfalls of Value stream Mapping and what to do about them
Who can Attend?
● IT leaders responsible for creating sustainable and measurable performance improvement.
● All Lean IT practitioners including leaders, directors, managers and frontline staff.
● Lean IT champions, coaches and facilitators
● Any leader, manager, associate or specialist working in an IT organization can benefit from the insights provided by this Course.
● IT professionals who are participating in or involved with lean projects.
AMEX, VISA, MASTER CARD & DISCOVER. No cash or checks are accepted.
Mobile ticket delivery is the primary delivery method of tickets at the Total Mortgage Arena. Tickets left for an individual can be picked-up on the day of the show. Customer must present a photo I.D. & an order confirmation number if provided. NOTE: The Box Office will not release tickets to anyone other than the name given at the time the order was placed. The box office does not take in any tickets from patrons to be left at will call.
Box Office Info: 203-345-2400, Main Office (+ Other Departments): 203-345-2300, Bridgeport Islanders Ticket Sales: 203-579-5231
General Hours are Monday through Friday 9:30am to 4:30pm. For extended & weekend hours visit am.ticketmaster.com/btigers/contact-us The Box Office is located outside to the right of the venue’s main entrance doors on the corner of Main St. & South Frontage Rd.
ADA seating areas vary according to the event & available at all points of purchase. Permanent locations for patrons with special needs are located on all three concourse levels of the Arena and are accessible from the ground level via an elevator. Other locations may be available depending on the actual set up of the event. All areas of the facility are accessible including the main entrance, box office, concessions, restrooms and all seating areas including luxury boxes.
Without a doubt my most popular workshop is this one.
Looking for a unique Night Out? Bring that special person or your best friends for an unforgettable experience. In a private session, you all will learn to make a custom wood pen on the wood lathe. Night includes pizza and all materials. Take home your custom made pen and great memories of a special evening that will last forever! (Bring your own wine - only one bottle per couple please)
Dress is casual, closed toe shoes, hair tied back, no loose fitting clothes.
2 minimum Buy one ticket per person.
Past Attendees Comments:"It was a fantastic experience. Way more than I expected I already mentioned to several others, the joy of wood turning and highly recommended it, I wish I knew about it a long time ago I plan to get a few gift cards to friends to experience it."
"Roger was a great teacher. He was fun to work with, knowledgable, and used just the right cues for me to understand what to do. He made it an awesome and unique experience. I will definitely be back for more."
"It was great; it exceeded my expectations. I'm hooked; I'll be back for more classes inthe future."
"All in all, great experience and really rewarding. I never felt unsafe or not in control and our instructor did an amazing job at guiding us though the process but letting our creativity shine."
Types of payment accepted are Cash, Check, Visa, MasterCard, American Express and Discover.
Will Call is defined as tickets left by the Colorado Rockies, tickets purchased via mail, online or telephone orders that were not mailed, and tickets left by a third party. Will Call is generally available during regular ticket office hours at the Coors Field Main Ticket Office at 20th and Blake Streets. Guests must present a photo I.D. to pick up tickets. Tickets must be left under the name of the person who will pick them up. If there is a need to change the Will Call name, the Guest must contact Will Call prior to game time at (303) 292-0200.
Call (303) ROCKIES for all your inquires.
After February 11, 2012, regular ticket office hours are Monday through Friday, 9:00am to 6:00pm, and Saturday, 9:30am to 4:00pm, with extended hours on home game days, remaining open until approximately 30 minutes after the conclusion of the game. Sunday home game days only, the ticket office will open at 9:00am remaining open until approximately 30 minutes after the conclusion of the game.
There are approximately 1,000 accessible and companion seats available throughout Coors Field. When purchasing seats, please indicate to the ticket seller (whether ordering by phone or in person) that you require accessible seating. If you are mailing your order, indicate this request on your mail order form. Even though a game may be "sold out" for other areas, there may still be accessible and companion seating available. Despite the "sold out" status, unsold accessible and companion seating will remain reserved for persons with disabilities, with the following exception: on the day of a sellout when there are enough seats to meet the needs of our Guests with disabilities, a percentage of the unsold accessible and companion seating may be made available to the public. The remaining inventory will continue to be reserved for our Guests with disabilities. Additionally, please note that only certain areas will be sold, and there is not a specific time they will be available.
Visa, MasterCard, American Express, Discover
(813) 301-2500 Amalie Arena Ticket Office (813) 301-6700 Accessible Seating Line
Day of Event: 3 hours prior to the ticketed time. Hours may vary based on event. Please call (813) 301-2500 for specifics..
This is an accessible venue. For additional information, please visit www.amaliearena.com/arena-info/accessibility.
Becoming a member is a fantastic way to stay connected to everything that’s happening at the museum, meet like-minded people, support us, and save money.
FREE unlimited entry to the museum galleries and some special exhibitions.
FREE entry to Kids on Deck, Mini Mariners and other kids activities.
FREE entry to our popular vessels including HMB Endeavour replica, the destroyer HMAS Vampire, and submarine HMAS Onslow.
FREE school holiday programs and discounts to workshops.
FREE guest passes (2 per year) to share with family and friends (and 20% off for up to four people).
FREE invitations and discounts to member-only events and functions.
FREE access to the private members lounge. Enjoy complimentary tea, coffee or cordial, browse publications and relax while the kids enjoy the play space.
10% discount at the museum’s Store and Yots Cafe
Reciprocal benefits and discounts from other museums and Darling Harbour venues.
Priority alerts of all Endeavour voyages and day sails
FREE quarterly print journal, Signals
Use of reference and research facilities at the Vaughan Evans Library (by appointment)
Mit allen Sinnen entführt – von der Rausch Edelkakao-Plantage im tropischen Costa Rica bis in unsere Schokoladen-Manufaktur in Berlin: Begeben Sie sich mit uns auf eine audiovisuelle Reise und erfahren Sie alles über die Herkunft echter Edelkakaos. In unserer Erlebnis-Ausstellung zeigen wir Ihnen, wie aus einer Kakaofrucht pure Edelkakao-Schokolade wird.
Let yourself be swept away to our fine flavour cocoa plantation in Costa Rica and obtain insights into our chocolate manufactory in Berlin. Find out all about the origin of fine flavour cocoa.
Alors qu'un maître de la commedia dell’arte vient présenter au public les masques de ce style de théâtre qui a fait la gloire de son pays d'origine, il n'a de cesse d’être impertinemment interrompu.
Fans et critiques se disputent la scène pour l'acclamer et le dénigrer sans se rendre compte qu'ils font déjà partis de la création que le maître improvise avec eux.
Comment une conférence pédagogiquement correcte, exposant talents et tempéraments, devient une véritable joute théâtralisée, qui donne matière à une profonde réflexion sur la place du théâtre populaire aujourd’hui.