The Addams Family Musical by Andrew Lippa, Marshall Brickman, and Rick Elice Directed by Rebecca Campbell October 9 November 8 Based on the popular family tv show, Addams Family is a kooky, spooky Halloween show perfect for the young and the young at heart. All your favorite characters are here and this time they sing!
It is essential for sales professionals to skillfully overcome objections and manage difficult situations effectively to get the sale across the line.
The PD Training Overcoming Objections Sales Training Course provides precise training in handling objections, which include techniques to deflate objections, identifying unvoiced objections, finding common ground, and uncovering the root causes of objections. This training course teaches you how to turn sales objections into opportunities.
This practical and engaging training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Parramatta, Canberra and Perth.
Learning Outcomes
Understand the factors contributing to customer objections
Define the different objections
Learn how to overcome objections with a set of specific strategies
Practise the different strategies for overcoming objections
Learn how to dig up the "real reason" behind objections
Learn effective techniques for deflating objections & closing the sale
Gain the confidence to handle objections and sell more
Course Outline
Overcoming Objections Sales Training Course - Lesson 1 Getting Started
Pre-Assignment Review
Action Plans and Evaluation
Overcoming Objections Sales Training Course - Lesson 2 Three Main Factors
Skepticism
Misunderstanding
Stalling
Overcoming Objections Sales Training Course - Lesson 3 Seeing Objections as Opportunities
Translating the Objection to a Question
Translating the Objection to a Reason to Buy
Case Study
Overcoming Objections Sales Training Course - Lesson 4 Getting to the Bottom
Asking Appropriate Questions
Common Objections
Basic Strategies
Case Study
Overcoming Objections Sales Training Course - Lesson 5 Finding a Point of Agreement
Outlining Features and Benefits
Identifying Your Unique Selling Position
Agreeing with the Objection to Make the Sale
Case Study
Overcoming Objections Sales Training Course - Lesson 6 Have the Client Answer Their Own Objection
Understand the Problem
Render It Unobjectionable
Case Study
Overcoming Objections Sales Training Course - Lesson 7 Deflating Objections
Bring up Common Objections First
The Inner Workings of Objections
Case Study
Overcoming Objections Sales Training Course - Lesson 8 Unvoiced Objections
How to Dig up the “Real Reason”
Bringing Their Objections to Light
Case Study
Overcoming Objections Sales Training Course - Lesson 9 The Five Steps
Expect Them
Welcome Them
Affirm Them
Complete Answers
Compensating
Overcoming Objections Sales Training Course - Lesson 10 Do's and Don'ts
Do's
Don’ts
Overcoming Objections Sales Training Course - Lesson 11 Sealing the Deal
Understanding When It’s Time to Close
Powerful Closing Techniques
The Power of Reassurance
Things to Remember
Overcoming Objections Sales Training Course - Lesson 12 Wrapping Up
Words from the Wise
Lessons Learned
Box Office accepts Cash, Visa, Master Card, American Express & Discover
Will Call windows are located inside the Nationwide Arena Box Office at the southwest corner of Nationwide Blvd. and McConnell Blvd. Customer must present actual credit card, confirmation number and a photo ID.
Nationwide Arena : 800 645 2657 or 614 246 3350 for hockey; 614 246 2000 for events Chiller Dublin : 614 764 1000 Chiller Easton : 614 475 7575 Chiller North : 740 549 0009 Group Sales Information: For more information on group reservations or premium seating opportunities, call 614 246 7224
Nationwide Arena: Monday thru Friday: 10 a.m. to 6 p.m. Saturday & Sunday: Closed except on game or event days. Opens at 10 a.m. on game or event days.
WHEELCHAIR ACCESS: Tickets available at all prices. Available at Ticketmaster, The Chillers and the Box Office. HEARING IMPAIRED: RF style assisted listening devices available through guest services at Nationwide Arena. ELEVATOR ACCESS: Available at the southeast, southwest & northeast corners of Nationwide Arena.
Amex, Mastercard, Visa (credit and debit), Switch/Maestro, cash, cheques (with guarantee card)
Collect from the venue on the day of the show an hour before the start of the performance. Please ensure you take the Ticketmaster reference/order number with you.
Ticketmaster UK: 0844 847 2388 Calls will cost 7 ppm plus your network access charge.
Monday - Saturday: 12:00 - 18:00 (12:00 - 20:00 on performance days) When there is a show on a Sunday, the box office opens two hours prior to the start time and remains open half an hour after the start time. If the main act comes on stage after 20:00, the box office remains open until the event begins.
The venue is accessible to disabled patrons. Please contact the venue on 0121 230 9077. (Monday - Saturday 12:00 - 18:00) or email Access4AllBirmingham@theambassadors.com Patrons with walking difficulties please choose seats in the orchestra stalls as this venue has no lift!
American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue.
A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes.
Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information
Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed.
Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/
Mastercard, Visa, Discover, and American Express
Available for pick up beginning 48 hours after order is placed at the Gainbridge Fieldhouse box office. Customer must present actual credit card, confirmation number, and photo ID.
317-917-2727
Box Office hours are typically Monday-Friday from 12:00 p.m. to 5:00 p.m. Hours of operation may vary on weekends or days of an event. For exact hours on those days, please call (317) 917-2727.
Wheelchair/Accessible seating is available.
A VHF radio is your best tool in an emergency situation. Learn what takes to sound like a pro on the radio and effectively communicate with Coast Guard, Marine Police, bridges, locks, and other boats. This two-hour hands-on class teaches all the functions found on a standard marine radio and the vocabulary need to confidently operate it.
Visa, MasterCard, American Express, Discover & Cash.
Will Call begins 2 1/2 hours prior to event.
615-565-4200. Fax is 615-565-4212. For CMA Festival Info, please call 1-800-CMAFEST
8:30AM - 5:00PM Monday - Friday.
This is an accessible venue: All Patrons in Wheelchairs Must Purchase Accessible Seating. For CMA Music Festival: Please contact CMA at 800-262-3378 for accessible seats.
All sales must be done in advance online.
WILL CALL is no longer accepted at the Box Office. All tickets are digital and must be managed that way.
For more information you can also go to Ball Arena website, www.BallArena.com.
The Box Office will open 90 minutes prior to the event start time.
Ball Arena is committed to providing every Guest with a comfortable and enjoyable experience in the arena, including Guests with disabilities. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections.