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2020 Country Megaticket

Cash, Visa, Mastercard, Discover & AMEX Located at the Box Office. Tickets can be picked up anytime after they have been verified by Ticketmaster. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. Main Venue Number 704-549-1292 Ticketmaster Customer Service 1-800-653-8000 Located directly beside the front main gate entrance. Hours: Mon-Thurs: 10am-5pm / Friday: 10am-4pm Sat: Only for Onsales from 10am-12noon Tickets can only be purchased in person at the box office. Box office cannot give seat locations over the phone. This is an accessible venue. Please ask when purchasing your tickets about accessible seating.

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Anaheim Ducks vs. Tampa Bay Lightning

Cash, Visa, AMX, and MC accepted at box office. Location: Box Office Hours: 1 hour before event begins, closes 1 hour after start of event. Anaheim Ducks games: 1 1/2 hours before game begins, closes 1 hour after start of game (714) 704-2500 Mon-Fri: 10am-5pm, Saturday: 10am-4pm. On event Sundays box office opens 3 hours prior to the start of the event. Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Terrace and Club. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please contact the Honda Center box office at (714) 704-2500 or Ticketmaster by calling (800) 745-3000, by visiting a Ticketmaster Retail Outlet, or by requesting tickets online. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 215. Sign Language Interpreters can be provided by Honda Center. Request must be received at least 48 hours (business days) prior to the event you are attending. For details, please call (714) 704-2431 or (714) 704-2441.

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New York Knicks vs. Milwaukee Bucks

Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level

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Kansas City Chiefs vs. Atlanta Falcons

The Box Office accepts Visa, Mastercard, Discover, American Express, cash and checks in advance. Checks are not accepted on game day. Will Call starts 90 minutes prior to the event at gate D on the Southwest corner. Customers need to present a picture ID, the actual credit card and the confirmation number. (816) 920-9400 The Box Office hours are as follows: Monday through Friday - 8:30AM to 5PM Saturday (during Chiefs season) - 9AM to 1 PM - Home Game weekends only Saturday and Sunday - Closed

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Change Management Foundation 3 Days Virtual Live Training Milan

Course Description : Do you understand the psychology, the mechanisms and the options for helping staff cope with change issues and of establishing new ways of working so that change is effective? Global competition brings change. Mergers and acquisitions bring change. New governmental statutes and regulatory directives bring change. As the developed world moves from a production-based, to a service-based economy, you need to know the characteristics of different organizational structures, how they work and the issues that you will face as you try to help them change. The Change Management Foundation course deals with the theories of how change impacts on and is affected by the Individual, the Team, the Organization, and the Change Leader.  This course will provide you with underpinning knowledge of the behavioral associated with managing change in organization life, and of many key models and tools used by practitioners to address these issues effectively. Based on the acclaimed book, “The Effective Change Manager’s Handbook ” this course provide the opportunity to attain certification for Change Management Foundation issued by APMG-International. Course Outline : Introductions and Objectives Chapter 1: Organizational Change Chapter 2: Change and the Organization: Defining Change Chapter 3: Benefits Management Chapter 4: Stakeholder Management Chapter 5: Communication Chapter 6: Change Impact Chapter 7: Change Readiness Target Audience : Project Managers Business/Process Analysts Team Leaders/Supervisors Senior Managers IT Professionals HR Professionals Learning Objectives : At the end of this course, you will be able to: Understand how individuals are impacted by change and be able to develop strategies to help people through change. Develop insights into how organizations work, organizational culture and the models and processes of change. Understand the drivers of change, the change governance structures typically used in organizations and how to define a change vision. Appreciate how to prepare people for change and support their learning and motivation to change. Learn about the stakeholder engagement process and how to develop suitable communications strategies and plans. Appreciate the impact of change on organizations , how to build momentum for change and sustain it. Understand the importance of defined change roles, and how to build and support an effective change team. Course Agenda : Day1 Introductions and Objectives The Change Management Context Change and the Individual  Change and the Organization Day2 Stakeholder Strategy  Communication and Engagement Day3 Change Impact  Change Readiness The Change Team Effective teams and team development Preparing for Resistance

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Hamilton (Chicago)

The Box Office accepts Cash, Visa, Mastercard, American Express and Discover. No personal checks, please. Will Call tickets can be picked up at any time during Box Office hours on the day of a show. The customer must present the actual credit card used to make the order, a valid picture ID, and the confirmation number. The Administrative offices of the James M. Nederlander Theatre may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710. Box office hours vary. Please call (312) 977-1700 for the current week's hours. For wheelchair accessible seating please call the box office at 312-977-1700 ext. 1259

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Anaheim Ducks vs. Minnesota Wild

American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue. A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes. Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed. Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/

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Los Angeles Lakers vs. New Orleans Pelicans

Crypto.com Arena does not accept Will Call drop off. Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. To add the name of an alternate pick-up to the account, the original purchaser must contact Ticketmaster Customer Service at 1-800-745-3000, verify their account information and request the addition an alternate pick-up. 213-742-7340 Box office is located on North side of building at 11th and South Figueroa. Box office hours are 10am to 6pm, Monday through Saturday. It is open extended hours on event day. Phone: 213-742-7340 SUMMER HOURS Closed Saturdays and Sundays unless there is an event, the box office will open at 9am on Saturdays or 10am on Sundays only if there is an event. The box office will have extended hours on all event days.

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