Cash and All Major Credit Cards
MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS
702-693-6143 1-855-234-7469 Group Sales (20+)
Opens one hour prior to the first show and closes a half hour after the last show.
To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
About the Course
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organization.
The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organization work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
What will you Learn?
At the end of this course, attendees will have an understanding of the following:
Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps, and other practices, and how these enable business value to be co-created
The seven guiding principles of ITIL 4
ITIL service value system
The four dimensions of service management
The ITIL practices, with a focus on 18 of these, of which 7 will be covered in detail
Course Delivery Options:
Classroom based Training or Live Virutal Training
Target Audience
This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation.
Course Materials:
Accredited Study guides, sample questions
Course Duration
Two or three days
Course Agenda in Detail
Key Concepts of Service Management
Service Utility Warranty Customer User
Service management Sponsor
Key Concepts of Value Creation
Cost Value
Organization Outcome Output
Risk
Utility and Warranty
Key Concepts of Service Relationships
Service offering
Service relationship management Service provision
Service consumption
Seven Guiding Principles
Focus on Value
Start Where You Are
Progress Iteratively with Feedback
Collaborate and Promote Visibility
Think and Work Holistically
Keep it Simple and
Practical Optimize and Automate
Four Dimensions of Service Management
Organizations and People
Information and Technology
Partners and Suppliers
Value Streams and Processes
Components of the ITIL Service Value System
Plan
Improve
Engage
Design & Transition
Obtain/Build
Deliver and Support
ITIL Practices
General Management Practices
Service Management Practices
Technical Management Practices
How Key ITIL Practices Fit within the Service Value Chain
Continual Improvement
Change Control
Incident Management
Problem Management
Service Request Management
Service Desk
Service Level Management
CASH,VISA,DISCOVER,MASTERCARD,AMERICAN EXPRESS
HOURS : Opens 2 hrs prior to game time. Located on Battery Avenue, around the corner from the Right Field Gate PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
404.522.7630 Braves Switchboard 404.577.9100 Groups sales and season tickets
10:00am - 4:00pm - Mon-Fri (NON-GAME DAYS) 10:00am - 4:00pm - Sat (NON-GAME DAY) Noon - 4:00pm - Sun (NON-GAME DAY) 10:00am - 6th inning of the game (GAME DAYS)
Truist Park can accommodate all accessibilities Companion service animals are allowed in Truist Park.
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Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500
Monday - Saturday 10:00 - 18:00 and occasionally on Sunday.
Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)
Apple Pay, Visa, AMX, MC, and Discover. We do not accept cash or checks.
WILL CALL LOCATION: SW Corner of Climate Pledge Arena on 1st & Thomas. WILL CALL OPENS: 2 hours prior to event time. DOORS OPEN: 1 hour prior to event time (Varies by Event).
The Box Office is open 3 hours prior to the start of an event, located at the southwest corner of the Climate Pledge Arena Grounds at 1st & Thomas. It is open 2 hours prior to an event on Day Of Show for will call and sales for that day's performance only. We are a paperless venue and tickets will be sent via text.
Parking - The 1st Ave N Garage is located 1 block south of Climate Pledge Arena. It is fully accessible with easy access to Climate Pledge Arena. Street parking & pay lots are also available but not as conveniently located. Drop Off - All Main Entrance doors to Climate Pledge Arena are accessible. The West entrance is the most convenient for drop off. 1st Ave N directly runs in front of the facility. Drop off location for the East entry is about 1/2 block away from Climate Pledge Arena at 2nd and Thomas. Entry - For most events, the West, South and East doors are open for entry.