Get Ready for the Next Event. Look when it's starts

Anaheim Ducks vs. Colorado Avalanche

American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue. A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes. Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed. Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/

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Retail Sales Training Course

In a retail sales situation, satisfying every customer can be difficult, but there are proven methods and skills you can learn to maximise their satisfaction and increase sales.  One key principle is simply to be there when needed and offer assistance as required. The PD Training Retail Sales Training Course provides you with an understanding and skills development in how to better engage with customers, how to control the sales process, how to identify upselling/cross-selling opportunities, learn basic sales psychology, how to conduct basic needs analysis and much more. This comprehensive sales training course is designed to help retail sales professionals sell more and discount less, how to deal with difficult customers and professionally handle every sale and maximise every opportunity. This dynamic training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth. Learning Outcomes After completing this course participants will be able to:   Learn to greet constructively & create a personal connection Develop rapport & create warmth & openness Master active listening techniques Learn to control the sale & lead a customer to becoming a buyer Learn an amazingly simple and professional way of handling price shoppers Learn 4 effective techniques for minimising & negating the need to discount Understand sales psychology such as the "The Power of YES when selling" Learn how to simply ask for the sale Learn to identify cross selling and upselling opportunities Master effective techniques for closing without being pushy   Course Outline  Retail Sales Training Course - Lesson 1It Starts With You Attitude Personal Appearance Product Knowledge Sell Yourself on the Product Enthusiasm Retail Sales Training Course - Lesson 2Consider the Customer What do You Expect when You are a Customer? The Value of Every Shopper The Mission for a Retail Sales Person Define 'Excellent Retail Customer Service' Retail Sales Training Course - Lesson 3Starting the Sales Process The Importance of First Impressions How to Create a Good First Impression Retail Sales Training Course - Lesson 4Greeting The Golden Rule Create a Constructive Greeting Construct Positive Dialogue Develop Rapport Retail Sales Training Course - Lesson 5Needs Analysis Deepening Techniques Probing Questions Active Listening 'Minimal Encouragers' - Their Importance and How to Use Them Retail Sales Training Course - Lesson 6Control the Sale 'The Challenge' - Persuasion, Not Confrontation How to Handle People Shopping on Price The Excellent 6 Step Technique that Negates the Opposition and Maintains Your Professionalism Retail Sales Training Course - Lesson 7Maximising Every Opportunity Minimising/Negating Discounting 4 Effective Techniques Why Discount & Why Not? Cross Selling Upselling Retail Sales Training Course - Lesson 8Sales Psychology 101 The Power of 'Yes' When Selling Tie Downs Tag Ons Retail Sales Training Course - Lesson 9Closing the Sale Knowing When the Time is Right Don't be Afraid to Ask for the Sale 3 Closing Techniques Retail Sales Training Course - Lesson 10Thank You Referrals Repeat business Genuine Mutual Appreciation

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Hamilton (Chicago)

The Box Office accepts Cash, Visa, Mastercard, American Express and Discover. No personal checks, please. Will Call tickets can be picked up at any time during Box Office hours on the day of a show. The customer must present the actual credit card used to make the order, a valid picture ID, and the confirmation number. The Administrative offices of the James M. Nederlander Theatre may be reached at (312) 977-1700. There is no public phone number available for the Box Office. The box office cannot take phone orders. To order tickets by phone, please call 800-775-2000. For groups of 20 or more, call (312) 977-1710. Box office hours vary. Please call (312) 977-1700 for the current week's hours. For wheelchair accessible seating please call the box office at 312-977-1700 ext. 1259

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Wayne: Up Close & Personal

Cash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS (702) 733-3111 1-866-574-3851 - Group Sales (10+) Box office hours: 11:00AM- 10:30PM Group sales hours: M-F 9:00am – 5:00pm To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives.

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Oklahoma City Thunder vs. Los Angeles Lakers

Paycom Center is a cashless venue. The Box Office accepts, Visa, MasterCard, American Express and Discover cards, as well as mobile wallet (Apple Pay, Google Pay) payments. When purchasing tickets by phone or online, you may choose to pick them up at the Box Office Will Call window on the day of the show. Please be prepared to present the credit card used to purchase the tickets, as well as a photo I.D. Press and VIP tickets, or tickets left by a third party, may also be picked up at Will Call on the day of the event. A photo I.D. is required. Arena: 405-602-8700 Thunder Ticket Office: 405.208.HOOP (4667) Paycom Center's Box Office is located just off West Reno between the two main entrances on the north side of the arena. Currently, it is temporarily closed on non-event days. On event days, the Box Office is open at 12pm (noon) on Mondays-Saturdays, or four hours prior to the event time on Sundays. Some events may have additional hours. Paycom Center meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, and concession counters are accessible to guests with disabilities. Additional services are listed below. Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. Up to three companion tickets may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating. Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to Paycom Center. Elevators: Elevators are located throughout the facility for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance, provide access to the arena floor. Elevator on club level nearest Section 205. See the maps at the center of this guide for exact locations. Emergency Evacuation: Paycom Center staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety. Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A credit card or check deposit, as well as a valid I.D., are required to ensure the return of equipment. Parking: Accessible parking is available in the parking lots on the south side of Paycom Center. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Prairie Surf Studios. See Parking for additional information. Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited. Sign Interpreters: Guests who require interpreting services during an event, should contact the Guest Relations Manager by calling (405) 602-8700 within three weeks of the event. Telephones: Telephones are provided at Guest Relations locations and throughout Paycom Center, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available. Wheelchair Assistance: Paycom Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.

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Pittsburgh Penguins vs. Carolina Hurricanes

412-642-1800 The Box Office will only be open on event days. Monday - Friday at 10am & Saturday - Sunday at 12pm. On an event day, the Box Office hours vary. Hours are subject to change as a result of event times, holidays or inclement weather. Please call 412-642-1800 for more information.

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Detroit Red Wings vs. Pittsburgh Penguins

The Box Office accepts MasterCard, Visa, Discover, American Express, and Cash. Box Office Phone Number: (313) 471-7929 The Xfinity Box Office at Little Caesars Arena is open Monday thru Friday, from 11:00am to 5:30pm, and also on Event Days from 11:00am until Intermission.

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Hamilton (Touring)

Visa, Mastercard, Discover, American Express, and Cash. No checks. WHEN: 2 hours prior to showtime WHERE: Will Call window - West side of building Customers must have actual credit card used to purchase the tickets, a photo ID and their Ticketmaster confirmation/order number. Box Office: (317) 231-0000 Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office will be open on-day-of-show only. If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show. Accessible Seating is available for purchase at the Box Office and all Ticketmaster points of purchase.

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