Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?
Are accurate records of key business decisions being recorded? Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried?  What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?
The PD Training Minute Taking Training course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed.  Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.
This action packed day will include fun mock-meetings and activities run by one of our expert minute-taking trainers and is now available throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Learning Outcomes
After completing this course participants will be able to:

Recognise the importance and outcomes of minute-taking
Identify and record action items during board meetings
Develop skills in active listening, critical thinking, and organisation
Understand and customise meeting agreements
Record three types of minutes, including formal meetings, informal and action items
Prepare and publish minutes with perfection
Take minutes in interactive board meetings
Write drafts, proofread and organise minutes
Build and maintain a minute records book
Recognise the outcome of minute-taking for a particular meeting
Recognise the role of a minute-taker in achieving larger goals of an organisation
Deal with common complaints and difficulties faced by minute-takers
Perform the role with expertise using knowledge and skills


Course Outline



Minute-Taking Training Course - Lesson 1 Minute Taking 

Welcome
Role Defined
Please Define Your Role
What is Your Take Away for Today?
The Effective Minute Taker
Problems That Can be Encountered and How You Can Overcome t\Them
Reflection


Minute-Taking Training Course - Lesson 2 Your Winning Style and How Best to Communicate with Your Manager 

LDP Review – Communication Evolution Tool
Reflection




Minute-Taking Training Course - Lesson 3 Active Listening 

5 Ways to Improve Your Listening Ability
Reflection


Minute-Taking Training Course - Lesson 4 Set up for Success – Plan beforehand 

Taking Effective Minutes Starts Before the Meeting has Even Begun

1. Agenda Creation
Templates for Preparation
2. Room Setup up for the Digital Era
3. Where to Sit
4. Discreet Interruption Signals
5. Communication Plan

Reflection




Minute-Taking Training Course - Lesson 5 Determine What’s Important 

Methods of Taking Notes

1. Mind Mapping
2. Smart Wisdom
3. WHAT-WHO-WHEN

Do’s and Don’ts of Taking Minutes
Reflection


Minute-Taking Training Course - Lesson 6 Minute Taking gone Digital 

Revolution of Digital Minute Taking
Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
Reflection




Minute-Taking Training Course - Lesson 7 Formal vs Informal 

Formal vs Informal
Formal Meetings
Informal Meetings
Reflection


Minute-Taking Training Course - Lesson 8 Reflections 

Create an Action Plan
Accountability = Action

Related

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