If you are collecting tickets for the show, our venue box office will be open no later than 1 hour before doors. The box office is located to the left of the main entrance, just past the fd bar. Please allow yourself plenty of time to collect your tickets and to get into the venue, as there may be queues. Please take the credit card you booked with along with your Ticketmaster booking reference to collect your tickets. The box office will be open a minimum of 1 hour before doors open on the day of the show. Venue are happy for customers to collect in advance of show day as long as they are not duplicate tickets being collected.



The first direct arena on-site ticket office is located to the left hand side of the main entrance doors at the venue, past the first direct bar. On show days the ticket office will open no later than 1 hour before doors.

first direct arena has been designed to be accessible to everyone for more information you can visit https://www.firstdirectarena.com/venue-information/accessibility/ All events are now setup up for online bookings via https://www.firstdirectarena.com/events/. For telephone bookings: 0800 988 4440 The ticket office will open no later than 1 hour before doors and will not be open for new shows going on sale. Additional Information If you have a specific question which has is not covered on the venues website please email - info@firstdirectarena.com

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