Are there ID requirements or an age limit to enter the event?
Under 14s are admitted to event free of charge when accompanied by a ticket holding adult
Customers 60 and over are entitled to purchase a concession ticket
What are my transport/parking options getting to the event?
Where are the car parks?
The public car park is to the right side of the 17th hole
Parking is free
The Hospitality Car Park is car park 2 (please ensure you display your pass clearly)
Pick up & drop off is in the Public Car Park, Taxis not allowed to wait for prolonged periods
Can I purchase tickets at the Gate?
Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please note that a higher price will apply for on the day sales.
What can/can't I bring to the event?
Prohibited Items:Detailed on the back of the ticket
No picnics / picnic hampers allowed
The use of mobile phones is permitted but restricted to dedicated areas only, where event signage will refer to them as “mobile phone zones”. Only in these dedicated areas can calls be made or received, however phones must remain on silent at all times. The use of any cameras, computers and other electronic equipment at the Tournament Thursday to Sunday is not permitted other than with the proper accreditation.Cameras are allowed during the Pro Ams on Wednesday.
Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means in any format or media including any such by mobile phone or other wireless device is not permitted. Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/ or European Tour and their licensees and partners without compensation or notice.
No dogs (other than guide dogs) or other animals are permitted on the course. All promotional, commercial, political, religious or offensive items of whatever nature including, but not limited to, clothing, banners, signs, symbols and leaflets are prohibited. The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of stewards and ground regulations whilst attending the Tournament. Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue or event management to revoke this ticket and to eject the holder without compensation.
Can I find food and drinks at the venue?
Yes, food and drink facilities can be founded in different part of the venue. In the Tented Village – beside the 18th green, there is a bar and food court. There are also on course outlets adjacent to the 13th Green/14th Tee and 6th Green/7th Tee and a bar area, opposite putting green. Your Golf Travel Bar is overlooking the 18th Green
Are there facilities for blue badge holders?
Policy applies to Registered blue badge holders
A disabled toilet is located in the tented village beside the 18th green
Registered wheelchair users can park in car park 2, please contact email@example.com to organize the parking permit.
All public facilities may be accessed via ramps
The use of Buggies and scooters is discouraged as there are no specific facilities for buggies and scooters and ground conditions may be unsuitable
If people with walking difficulties wish to be taken out to a particular hole then please contact a marshal with a radio who can arrange for assistance
Where can I contact the organiser with any questions?
By email: firstname.lastname@example.org
Is my registration/ticket transferrable?
Tickets are non transferable. Any transfer of this ticket will render it void. The ticket remains the property of the Tournament at all times.
Do I have to bring my Ticket to the event?
Printed tickets must be brought to the venue. Lost, stolen or damaged tickets cannot be replaced
Can I have a refund for my tickets?
Tickets are non refundable and cannot be exchanged.
Also please note that tickets cannot be re-sold or donated, tickets remains property of the Tournament at all times.