412-642-1800
During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.
East Meets West is the startup event of the year in Hawaii – bringing together investors and entrepreneurs from Asia, Hawaii and North America. EMW'20 features amazing international speakers, deep-dive learning opportunities, and ample networking in a tropical Startup Paradise. We look forward to seeing you there!
Detailed information found here: www.eastmeetswest.co
Mastercard, Visa, American Express, cash
Will Call will open at the Main Box Office, located at the intersection of Park Blvd and Imperial Ave three hours prior to show time. No outside will call will be accepted. Customers should bring their confirmation number with a photo I.D. and the credit card used to make the purchase to claim tickets.
Tickets for the concert are not available for purchase in person at the Petco Park Box Office prior to the show date. On the day of the show, tickets will be available at the Petco Park Box Office, should any remain. Tickets for Metallica can be purchased online or over the phone by calling 866-448-7849 anytime or you can speak to a customer service agent by calling Ticketmaster at 800-745-3000 Monday – Saturday: 9am – 6pm and Sunday: 12pm – 6pm Pacific Time.
WHEELCHAIR ACCESS: Entire venue is accessible. There are wheelchair and companion seats, armless aisle and transfer seats, please specify your request in your email if you purchase via online. PARKING: Public pay lots with accessible parking CANINE COMPANIONS ACCOMODATED: Yes
Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time.
This is an accessible venue.
Cash, MC, Visa, AMX, DSC. *All credit card transactions require a matching ID. Credit Cards without a Name matching and ID will not be accepted. *
478-751-9232
The Box Office is open at the Macon Coliseum on Tuesday, Thursday, and Friday from 10:00AM to 5:00PM. Closed Saturday and Sunday, except Event Days. On Event Days, the Box Office opens 3 hours prior to show time.
This venue is accessible.
Visa, MasterCard, American Express, Discover and Cash.
Located at Northwest corner of Lumen Field. Opens 3 Hours prior to kickoff on gameday.
Gameday: (206) 381-7848
Open 3 hours prior to kickoff on gameday. Weekday hours will vary. Located in the Northwest corner of the Stadium.
There are disabled seats (wheelchair convertible) dispersed through all areas and price levels of Lumen Field. Disabled seating and access for all is fully compliant with the Americans with Disabilities Act, (ADA).
Course Description:
This three-day course provides participants with a thorough understanding of the Managing Successful Programmes (MSP) programme management methodology, providing the knowledge needed to confidently understand and explain the use of MSP to manage programmes in line with strategic aims of a business and the its day-to-day running. Delivered by fully accredited trainers and industry leading experts who have extensive experience using MSP, the course includes a relevant, modern case study to help delegates understand how to apply the MSP way of managing programmes in the real world. There is also plenty of opportunity for participants to present their exercise results and discuss them with the rest of the class, thus gaining further knowledge from many different points of view, in many different industries.
Course Topics:
● MSP Introduction and Overview – What is a programme? What is programme management? MSP Structure
● MSP Framework and Concepts – Principles, governance themes, transformational flow, management strategies and plans.
● VISION – What is a vision’? What makes a good Vision Statement?
● Identifying a Programme – Programme Mandate. Linking to Policy and Strategy. Preparing a Programme Brief. Planning to Define the Program.
● Blueprint Design and Delivery – What is a Blueprint, and what does it contain? Developing a Blueprint from the Vision Statement.
● Defining a Programme – Creating a Programme Definition Document (including the Project Dossier, the Programme Plan and the Programme Business Case).
● Planning and Control – What is a Programme Plan and how is it developed? The Project Dossier. Resourcing and scheduling.
● Benefits Realisation Management – The key driver for the program. How benefits realisation links to achieving strategic objectives. Outcome relationship models and Benefit Maps. Planning for benefits realisation.
● Organisation and the Programme Office – Organisation and leadership. Organisational structure, the key roles and their responsibilities. What is a Programme Office and what service does it provide.
● The Business Case – Developing, managing and reviewing the program’s Business Case.
● Leadership and Stakeholder Engagement – Leadership as opposed to management. How leaders’ actively engage stakeholders. Analysing and engaging with stakeholders. Stakeholder maps and matrices.
● Managing the Tranches – Implementing governance arrangements. Establishing tranches. Managing risks and issues.
● Delivering the Capability and Realising the benefits Co-ordinating and managing projects on the Project Dossier. Starting and closing projects. Maintaining alignment with the program. Ensuring that project outputs are fit for purpose and can be integrated into operations, so that benefits can be realised. Pre-transition, transition and post-transition activities.
● Quality and Assurance Management – Critical Success Factors. The scope of programme quality and assurance management. Quality processes. Configuration Management. Quality Management Strategy and Plan. Information Management Strategy and Plan.
● Risk Management and Issue Resolution- Principles, approach and strategy for managing risks and resolving issues. Managing and controlling changes in programmes.
● Closing a Programme- Formal confirmation of completion. Finalizing programme information.
Learning Goals:
● Understand the principles and structure of MSP.
● Understand the benefits of a structured method in a changing environment.
● Explain the MSP process model.
● Understand the MSP themes.
● Draft a Programme brief and Vision Statement.
● Propose a Programme organisation structure.
● Engage with stakeholders at all levels.
● Understand the vision and the blueprint and how they can be applied to the best advantage.
● Apply progress control mechanisms.
● Appreciate the principles of programme level quality and risk management.
● Realize the importance of configuration management
Course Agenda:
Day 1
● MSP® Introduction and Overview
● MSP® Framework and Concepts
● Identifying a Programme
● Blueprint Design and Delivery
● Defining a Programme
● Planning and Control
Day 2
● Benefits Realisation Management
● Organisation and the Programme Office
● The Business Case
● Leadership and Stakeholder Engagement
● Managing the Tranches
● Delivering the Capability and Realising the benefits
● Quality and Assurance Management
● Risk Management and Issue Resolution
● Closing a Programme
Who can Attend?
● Newly appointed programme managers who may have a background in managing projects, but have not previously operated in a transformational change environment.
● Senior managers who will sponsor the change, or perhaps be held accountable for its success.
● Operational managers charged with embedding the change in their area.
● Operational staff undertaking a role in the programme or related projects.
● Programme office staff (PMO) wishing to build upon their project management knowledge.
● Experienced project managers.
● Those seeking a professional qualification in programme management.
412-642-1800
The Box Office will only be open on event days. Monday - Friday at 10am & Saturday - Sunday at 12pm. On an event day, the Box Office hours vary. Hours are subject to change as a result of event times, holidays or inclement weather. Please call 412-642-1800 for more information.