Hotel California Tour - LaneOne Upgrade Package (Ticket Not Included)
Cash, Visa, Mastercard, Discover, American Express. Photo ID is required for all credit card transactions. Location: Box Office Will Call is only open on days of events. Will Call opens two (2) hours prior to the start of the show and closes (1) hour after the start of the show. Will Call tickets can be picked up on the night of the event only. Customers must have the actual credit card used to place the order, photo ID and their confirmation number. Tickets may not be dropped off or left for other guests. Box office Hours: The Forum Box Office is located on the West side (Prairie Avenue side) of the venue. The Box Office is open Monday through Friday from 11:00 am - 7:00 pm, Saturdays & Sundays (on event days only), opens 12 noon Wheelchair and Disabled Seating Policy: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. The Forum and Madison Square Garden (MSG) reserve the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. Tickets for accessible seating legitimately purchased for the use by an individual with a disability may be sold or transferred to another individual under the same terms and conditions applicable to other tickets. However, ***In the event such ticket is transferred to a non-disabled individual, The Forum reserves the right to deny entry to the wheelchair seating area or transfer that individual to other available seating*** Purchase Wheelchair and Disabled Seating Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 800-745-3000 2) Order Online with Ticketmaster (select your event from the list to the left) 3) Visit The Forum Box Office (see box office hours above) 2) Call Forum Disabled Services Department at 888-609-7599 For additional information regarding accessibility at The Forum or to request an interpreted performance or any other accommodations, please call the Forum Disabled Services Department any weekday between 6:30am and 1:30pm PT. Accessible Restrooms Disabled and family restrooms are located on the concourse across from sections 209-210 and 227-228. On the floor, disabled restrooms are located in the hallways adjacent to the North Hospitality, Forum Club, and Chase Lounge. While disabled guests are provided preference at disabled restrooms, any guest may use these restrooms if they require that type of accommodation. Wheelchair Escorts For individuals who have limited mobility, the Forum can provide a wheelchair transport from a guest services location to their seating areas. Upon arrival at the Forum, please ask Guest Services for assistance. Please be aware Forum escort staff is unable to remain with guests for the performance, provide restroom or concessions assistance, nor are they permitted to escort guests into the parking lots, city streets, or surrounding area. If you require a wheelchair for the duration of the show, it is suggested you bring your own wheelchair to the venue. Wheelchair Storage Guests who wish to transfer to a fixed seat from their wheelchair or mobility device, can check their device at any Guest Services location. Claim checks will be issued and guests may pick up their wheelchair until 30 minutes after conclusion of the show.
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