Visa, MasterCard, American Express, Cash, Discover
Please pick up tickets 1 hour prior to show. Customers must present photo ID, actual credit card used to purchase tickets and confirmation number.
(617) 259-3400 Skip the service fees. Buy tickets at the box office!
Monday through Friday 10AM to 5PM (non performance weeks) Open 2 hours prior to matinee on weekends and closes ½ hr after curtain. Open 10am until ½ hr after curtain on weekdays.
Accessible seating is sold on Ticketmaster. Sight impaired seating and hearing impaired seating, is handled through the box office only for these events.
Cash, Visa, MasterCard, Discover, American Express
Tickets purchased in advance can be left at the Will Call Window, located on the north side of the Arena next to Gate 3. • Valid ID required to pick up Will Call Tickets
Miami HEAT & Arena Event Sales Information: • Miami HEAT Season Tickets & Partial Plans – (786) 777-HOOP • Miami HEAT Group Tickets – (786) 777-DUNK • Miami HEAT Premium Seats (Courtside/Flagship/Suites/Loges) – (786) 777- 4320 • Arena Event Suite Sales – (786) 777-1000 • Group Ticket & Fundraising Opportunities for Arena Family Shows (786) 777-4FUN (4386)
Ticket Office hours are Monday – Friday, from 10:00 AM to 4:00 PM. Hours may be extended on event days. Arena Box Office Information – (786) 777-1250
This is an accessible venue.
Best Seller ONLINE MindShop! Sold out on AUG 25, SEPT 8, SEPT 29, OCT 27, DEC 20, JAN 31, APR 5, JUL 6, OCT 28 2019!
Keys Features
✔️1.5 – 2.0 hours of instructor-led training (Online workshop using Zoom)
✔️Certificate of Completion powered by Techversity
✔️Recorded Session for Later Viewing, Hands-out materials (If you can't make it, no worries)
What is this course about?
Design thinking can sprout organic growth and sustainable innovation. Given its capability for deep user immersion via uncovering unarticulated needs and perspectives while having the leeway to explore multiple ideas in an innovative setting were failing fast for a more robust success is not a taboo but encouraged.
Benefits of Design Thinking?
Better Products
Decrease Costs
Happier Customers
Speed to Market
Visibility Across Enterprise
Increase Revenues
Module 1: Gathering Insights
Understand design thinking framework through case studies
Identifying users pain points
Learn how to gather data and contextualize them into a meaningful architecture
Module 2: Ideation
Reframing and Ideation - Go wide and wild problem-solving technique
Know how to foresee the needs based on user personas
Module 3: Implementation
Prototyping and testing - fail fast, keep moving technique
Know how to stitch the design to the insights gathered
Learn how to iterate swiftly
Learn how to manage frustration when failing fast process
Open-Discussion: Your current role and how design thinking benefits you
Who needs to attend?
Entrepreneurs: Solo Rider
Founder teams: CXOs
Designers: UX/UI Designers, Product Managers
Builders: Engineers/Devs
Freelancers: Self-employed one-business Boss
Consultants: Self-employed mentors/Coaches
User Interface designers who wish to expand their career towards Design Thinking Umbrella (focus on UX Design)
Limited Slots: 15
Who Am I?
In one word: Polymath
Co-Founder of The GINA Project (www.meetgino.co)
R&D Manager at Duke University – Biomedical Engineering Department
Public Speaker in Different Countries (30+ Talks @ Malaysia, Hong Kong, USA, Philippines, Morocco..)
Peer Reviewer at IEEE Journal of Biomedical & Health Informatics (JBHI)
Peer Reviewer at Journal for Medical Internet Research (JMIR)
Author of “Gamified Psychosphere”
HIT | Design Thinking Consultant at Medverse Lab
Youtuber at THINK OUT LOUD Channel (App Reviews, MasterClasses, Vlog)
Holder of Engineering Diploma in Manufacturing Engineering and Management with Specialization in Biomedical Engineering
Advanced Degree (MS.PhD) in Health Informatics
Industrial background in Mobile Health App Development, Agile Deployment, Gamification, Data Science and Analytics, IoT controlled Systems, Operational Management, Business Administration (Focus on Early-Stage Startups), etc. (I can’t remember anymore, yup, this is what a nerd consists of…)
Co-founder of TechVerse Coworking Space, Rabat City, Morocco – the first tech-oriented coworking space in the kingdom.
Chief Software Architect of Sutures App – Gamified Gastro-intestinal e-Surgery Simulator (Check it out! )
Research Fellow at the University of Missouri’s Center for Biomedical Informatics.
Chief Design Thinker / Information Architect at Sinclair School of Nursing – HEAR App
visit me: katusop.com
email: kat@medverselab.com
WELCOME ABOARD!
Course Description:
Emotional intelligence describes the ability to understand one”s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions your participant”s will experience a positive impact on their professional and personal lives.
Course Outline :
Module One : What is Emotional Intelligence
● Self Management
● Self Awareness
● Self Regulation
● Self Motivation
● Empathy
Module Two : Four Skills in Emotional Intelligence
● How to Accurately Perceive Emotions
● Use Emotions to Facilitate Thinking
● Understand Emotional Meanings
● Manage Emotions
Module Three : Verbal Communication Skills
● Focused Listening
● Asking Questions
● Communicating with Flexibility and Authenticity
Module Four : Non-Verbal Communication Skills
● Body Language
● The Signals You Send to Others
● It”s Not What You Say, It”s How You Say It
Module Five : Social Management and Responsibility
● Benefits of Emotional Intelligence
● Articulate your Emotions Using Language.
Module Six : Tools to Regulate Your Emotions
● Seeing the Other Side
● Self Management and Self Awareness
● Giving in Without Giving Up
Module Seven : Gaining Control
● Using Coping Thoughts
● Using Relaxation Techniques
● Bringing it All Together
Module Eight : Business Practices (I)
● Understand Emotions and How to Manage Them in the Workplace
● Role of Emotional Intelligence at Work
● Disagreeing Constructively
Module Nine : Business Practices (II)
● Optimism
● Pessimism
● The Balance Between Optimism & Pessimism
Module Ten : Making an Impact
● Creating a Powerful First Impression
● Assessing a Situation
● Being Zealous without Being Offensive
Module Eleven : Wrapping Up
● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Course Feature:
Learning Objectives :
● Understand Emotional Intelligence competency framework. ● Assess and understand current Emotional Intelligence level. ● Understand technique for being highly positive and energetic. ● Understand how emotions can influence thoughts, goals, relationships, decision making ability, etc. ● Undertsand importance of high expectations and pressure and how to go through it. ● Understand how to be emotionally strong person, who can handle emotions. ● Understand how to be a responsible person, who do not beleive in blame/complain. ● Understand techniques to develop your emotional intelligence on the job.
Certification:
Once after the training you receive course completion certificate from Mangates
This year’s All Art Arizona presents exciting work created by both well-known and emerging artists living in our own back yard, the state of Arizona.
This ten year tradition at Art Intersection highlights the breadth and diversity of art created by Arizona artists. The range of acceptable artwork encompasses sculpture, glass, photography, painting, ceramics, wood, printmaking, mixed media, artist books, and more.
All Art Arizona attracts artists, art collectors, and art lovers from all over the state to one of our best known exhibitions of the year. Visit the Art Intersection galleries, bring your friends and family, to enjoy this unique exhibition and range of art by Arizona artists. As always, the exhibition is free and open to the public during business hours. While you are here, get involved by voting for the Viewer’s Choice Award, to be announced shortly after the exhibition closes. As always, the exhibition is free and open to the public during business hours.
The number of guests in the galleries is currently limited to fifteen (15) at a time. Depending on traffic through the galleries, there may be a wait to enter.
FREE Training: How To Triple Your Revenue Through Event Marketing
There’s no denying that events drive massive business deals. This training teaches the best strategies for tripling your revenue and 10x your ROI with the fastest growing marketing channel… event marketing.
What we’ll cover in this training:
How to Run a Profitable In Person Event From Scratch
Get 10k+ Attendees to an Event Like SaaStr
Advanced Event Pricing Strategies
Growth Hacks for Securing Massive Email Lists From Partners
How to Grow A Webinar to 20K Listeners in a Competitive Niche
Virtual Summit Mastery Training
Event Marketing Growth Stack For Hacking Attendance
How Startup Socials Built a Community of 100,000+ Tech Entrepreneurs and Marketers
The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card.
Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code.
(312) 455-4500 (312) 455-4519 (TTY)
Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules.
Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.
Come sviluppare competenze e metodologie per innovare, generare consenso e “senso” condiviso, rispetto ad obiettivi e progetti specifici e altamente sfidanti?
Il Master in Facilitazione, unico in Italia nella prospettiva organizzativa ed aziendale, permette di apprendere e sperimentare alcune delle metodiche più utilizzate in ambito internazionale e quindi di andare oltre le skill e le competenze di formatore, superandone il paradigma.Con la facilitazione il focus, infatti, si sposta sui processi che vengono messi al centro, guidati in modo nuovo, generativo e altamente partecipativo. Il ruolo del facilitatore diventa quindi quello di “wave rider”, di leader indiretto, di regista delle dinamiche di apprendimento, delle dinamiche relazionali ed emozionali, alla guida di team e gruppi destinati ad alte prestazioni.
Obiettivo operativo
Il Master si prefigge l’obiettivo di trasferire le metodologie facilitative più efficaci, tra cui Group Facilitation Methods, World Cafè, Pro Action Cafè, Problem Solving Creativo, Mappe Mantali, Teoria U, Open Space, Appreciative Inquiry.
Tutti i moduli del percorso sono strutturati al fine di far apprendere e sperimentare questi strumenti e di acquisire le competenze richieste al facilitatore dall’IAF ( International Association of Facilitators). Il percorso è stato valutato da una commissione IAF ed è ancora in fase di revisione e di nuova rivalutazione.
La struttura concettuale del Master pone anche l’accento sulla Facilitazione intesa anche come aspetto fondamentale dell’Intelligenza Emotiva del leader, il cui compito è sempre più quello di focalizzarsi sull’utilizzo efficace del potenziale, delle competenze e delle capacità generative di team e gruppi di progetto.
I docenti sono facilitatori certificati ed associati IAF ed esperti certificati in diversi strumenti e tecniche di facilitazione.
Il percorso prepara anche a sostenere l’esame di certificazione internazionale secondo gli standard IAF.
Programma:
Modulo 1: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e facilitazione tra i partecipanti)
Le competenze del facilitatore: dalla teoria alla pratica
L’arte dell’invito e della facilitazione
Principi di progettazione partecipata
Il ruolo del facilitatore
Chi è il facilitatore e come lo disegnamo
Le competenze di facilitazione secondo gli standard IAF:
Le 6 competenze chiave del facilitatore applicate nel processo
La gestione dei gruppi difficili
L’ascolto attivo ed il processo di facilitazione
L’approccio visuale alla facilitazione
La gestione delle riunioni in termini di facilitazione
Costruzione di un processo di brainstorming facilitato
Introduzione e pratica al Group Facilitation Methods (GFM) e alla Tecnologia della Partecipazione (ToP)
Conversazione focalizzata (Focused Conversation): guidare e stimolare il gruppo verso il consenso e gli obiettivi desiderati
Tecnologia della Partecipazione (ToP) e metodo del consenso
Introduzione all’ Action Planning
—–
Modulo 2: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e facilitazione tra i partecipanti)
Facilitare le competenze grafiche integrandole al lavoro di gruppo e sullo spazio
Imparare a disegnare
Favorire un agenda facilitata
Graphic recording e Visual Thinking e introduzione al Visual Management
Creazione e supporti grafici di un ambiente partecipativo
Le riunioni visuali
WorldCafè, strategie e modalità operative
Pro Action Cafè
Il “Circle” e l”art of hosting” come metodologia e pratica facilitativa
I PassaParola esperienziali e la mediazione all’interno dell’aula
Disegnare lo spazio e facilitare l’ambiente
Tecniche e modalità di dare “valore” alle conversazioni di gruppo
I principi operativi di un Open Space
Vivere l’Open Space
Facilitare la reportistica
—–
Modulo 3: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale):
Evocare la creatività del gruppo e la facilitazione dei gruppi allargati
Un modello cognitivo per la Creatività
Associazioni e Connessioni – pensiero Lineare, Laterale
Brainstorming
Favorire il pensiero generativo – produrre idee
Strumenti di Facilitazione e di Visual Thinking
Stimolazione e ri-focalizzazione e Scamper
Le Mappe Mentali – Metafore del Pensiero Radiante
Le basi del Mind Mapping
Metodi, leggi, ostacoli e modi per superarli
Praticare e facilitare il Mind Mapping
Facilitare le Mappe Mentali
Immagini per semplificare e rappresentare concetti complessi
Visual Management – approcci e standard visuali
—–
Modulo 4: 3 giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale)
Facilitare i Team lo sviluppo delle competenze per i progetti e l’innovazione
Facilitare l’Innovazione: Approcci Visuali: Il Business Model Canvas®
Cos’è un Modello di Business
Descrivere, comprendere e innovare:
Mappa dell’Empatia
I Canvas Business Model & Value Proposition Design
Applicabilità ed estensioni
Oltre le due dimensioni: un approccio Costruzionista
Costruire nel mondo e nella mente
Pensare con le mani
La facilitazione con i mattoncini LEGO®: LEGO® SERIOUS PLAY®
—–
Modulo 5: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale)
Facilitare i processi di cambiamento: Teoria U e Design thinking
La Theory U per rispondere al cambiamento e all’innovazione
Punti ciechi e capacità di leadership
Le tecniche di facilitazione all’interno della Theory U
Il modello della Theory e l’utilizzo per il processo di facilitazione
Prototipare attraverso la Theory U: passi operativi per un processo di cambiamento personale ed organizzativo
Tecnihe operative passo passo
Il Design thinking
Il Design thinking e la Teoria U
Creare prototipi
Caso di studio
Applicazioni pratiche
—–
Modulo 6: tre giornate (due giornate di facilitazione didattica ed una giornata di project work e laboratorio individuale)
Facilitare i processi di cambiamento: Facilitare la leadership e la Pianificazione strategica
Host/Servant Leadership – approcci concreti di leadership per la gestione ed il cambiamento
Il ruolo del facilitatore come Host
Dove siamo in questomomento
Appreciative Inquiry e cambiamento strategico
Appreciative Inquiry come modello di processo ed organizzativo
Esempi nei gruppi di lavoro
Il processo di apprezzamento
Appreciative Inquiry e Theory U: strumenti operativi
La pianificazione strategia attraverso la facilitazione
Pianificazione Strategica Partecipata (PSP)
La focalizzazione sulla Visione e la Risoluzione delle contraddizione
Il ToP all’interno del processo trasformativo
Agilità e processi di facilitazione
Valutazione finale:
Facilitazione in aula di un tema/situazione che verrà assegnato/a dal secondo modulo (con presentazione di una serie di elaborati che seguiranno le linee guida necessarie alla certificazione IAF)
Valutazione individuale e di gruppo
Sono previste esercitazioni individuali e di gruppo
Daremo un attestato di frequenza a chi partecipa almeno al 70% del percorso e fa la prova pratica finale conclusiva.
Inoltre verrà restituito un feedback sull’andamento delle singole persone durante l’intero percorso.
Per maggiori informazioni visita http://www.e-consultant.it/master_facilitazione/