Get Ready for the Next Event. Look when it's starts

Communication Skills 1 Day Virtual Live Training in Milan

Course  Overview: Communication skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world. Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques. You will dive deep into the all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life. Target Audience: There is no Eligibility Criteria for this training, anyone can attend this training Learning Objectives: Script yourself with clear, compelling and well-developed messages that reflect your thinking . Speak with vision and a logical structure that drives home your points. Answer questions confidently. Develop professional relationships and networks. Communicate with empathy and compassion . Inspire people by appealing to their emotions. Move from an informational to an inspirational and action oriented style when creating and delivering presentations. Integrate effective slides into your presentations. Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency. Prerequisites: There are no prerequisites for this course. Course Materials: Students will receive a course manual with presentation slides and reference materials. Examination: There is no exam. Technical Requirements: For eBooks: Internet for downloading the eBook Laptop, tablet, Smartphone, eReader (No Kindle) Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader) eBook download and activation instructions Agenda: The Science of Effective Human Communication Frames of Business and Communication Principles and Strategies for Effective Business Conversations Art of Giving and Receiving Feedback How to Listen Effectively and Accurately Science of Body Language How to look confident and charismatic Business Presentation Skills and Strategies Powerpoint Best Practices Principles and Techniques for Effective Written Communication How to write clear, concise and fast at the same time  

Hamilton

Mike and The Midnighters

Las Vegas Aviators at Fresno Grizzlies

Hamilton

Reno Aces vs. Las Vegas Aviators

Barcelona Taste Food Tour, Gothic Quarter // Tuesday, 24 March

The Gótico Tapas Tour takes you through Barcelona’s famous Gothic Quarter, in the Ciutat Vella (old city) – past Roman walls, alongside cathedrals, through precious plazas and, most importantly, in-and-out of small local restaurants that will leave you sated, jolly, and with a better understanding of local Catalan and national Spanish cuisine.  Gótico was our first tour, is our first love, and remains a great traditional option in Barcelona’s most historic setting.  First time in Barcelona?  This is the one for you!  The low-down on our Barcelona tapas tour This is not a historical walking tour with a snack at the end. Our 3 hour tour stops in 3 small food establishments, ranging from high-quality specialty shops to home-style tapas restaurants, each one with its own scrumptious specialties for you to taste. Your knowledgeable guide will safely lead you, all the while sharing stories about Barcelona life, food and history. You will enjoy all the cuisine, and, due to the small size of the group, you will also enjoy a more personal, relaxed experience. Our tour groups are typically no larger than 6; meaning we can discreetly visit venues loved by locals and genuinely enjoy each other’s company. Indeed, by the end of the night we usually feel we’ve made lifelong friends!

Houston Texans Training Camp - Day 6

cash, visa, mc, amex & discover - no checks TO PICK UP Will Call -- you must present your confirmation number, a picture ID and the credit card used to purchase your tickets. You must wait 48 hours after ordering to pick up your tickets. For NRG Stadium information 832-667-1400. Monday-Friday 10am-5pm Saturday 10am-2pm. Hours subject to change.

HDI Desktop Support Manager 3 Days Virtual Live Training in Rome

Course Description:Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support. The desktop support manager is responsible for executing the operational and tactical plans of desktop support, while satisfying customer and business needs. Designed for both new and experienced desktop support managers, this Course helps desktop support managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments. Course Topics: Unit 1 : Desktop Support ●     The Evolution of Support ●     Support Center Maturity ●     Successful Desktop Support Unit 2 : Strategy ●     Strategic Perspective ●     Business Alignment ●     SWOT Unit 3 : IT Financial Management ●     IT Financial Management ●     Cost, Value, and ROI Unit 4 : Support Delivery Methods and Technology ●     Service Desk Infrastructure ●     Telephony Infrastructure ●     Desktop Support Delivery Methods ●     Service Management Systems ●     Selecting Service Desk Technology Unit 5 : Service Level Management ●     Service Level Management Unit 6 : Metrics and Quality Assurance ●     Desktop Support Metrics ●     Data Sources ●     Baselining and Benchmarking ●     Performance Reporting ●     Quality Assurance Programs ●     Measuring Customer Satisfaction ●     Measuring Employee Satisfaction Unit 7 : Desktop Support Processes ●     Best Practices for Support ●     IT Service Management ●     The Service Desk ●     Service Operations ●     Service Design ●     Service Transition ●     Knowledge Management Unit 8 : Leadership ●     Your Responsibilities as a Desktop Support Manager ●     Your Role as Leader ●     Manage Operations Effectively ●     Emotional Intelligence ●     Communication ●     Influence & Motivate ●     Integrity & Service Ethics ●     Growth Unit 9 : Workforce Management ●     Workforce Management ●     Staffing Models ●     Scheduling ●     Sourcing ●     Recruitment Unit 10 : Training and Retention ●     Fostering Relationships ●     Teamwork ●     Coaching ●     Peer Mentoring ●     Training ●     Rewards, Motivation, Retention ●     Performance Management ●     Career Development Planning Unit 11 : Promoting Desktop Support ●     What is Marketing? ●     Creating Internal Marketing Culture ●     Marketing Opportunities  Learning Goals: ●     Characteristics of an effective desktop support manager ●     How to create and deliver on service level agreements and operating level agreements ●     How to align desktop support services with business strategy, Objectives, and Processes ●     The importance of the relationships among IT service Management Processes ●     Tactics for screening, hiring, training, and leading high-performance teams ●     How to create an internal marketing culture to promote your desktop support services ●     The metrics and key performance indicators essential to desktop support performance reporting  Course Agenda: Day 1 ●     Desktop Support ●     Strategy ●     IT Financial Management ●     Support Delivery Methods and Technology Day 2 ●     Service level Management ●     Metrics and Quality Assurance ●     Desktop Support Processes ●     Leadership Day 3 ●     Workforce Management ●     Training and Retention ●     Promoting Desktop Support  Who can Attend? Experienced technical support professionals who must manage day-to-day functions of desktop support, as well as master critical performance and customer service strategies. Individuals who are preparing for the HDI Desktop Support Manager (HDI-DSM) certification exam.

Hamilton

Sacramento Kings vs. Dallas Mavericks

The Box Office is now cashless. ONLY accept Mastercard, Visa, American Express, Discover, Apple Pay and Samsung Pay Will Call tickets may be picked-up at the Golden 1 Center box office if a valid government issued photo I.D. that matches the name on the order, the credit card used to make the purchase, and the confirmation number given at the time of purchase are provided. VIP PACKAGES are subject to the package providers rules for pick up. Once the Will Call window closes, unclaimed tickets will be available through the end of the show at the Guest Services Booth at Section 109, please enter at the Media entrance near the box office. For the box office to release tickets not in your name you need to submit a written letter of authorization along with a copy of the driver’s license of the party whose name is on the account. Tickets are not accepted for Will Call from patrons wishing to leave tickets for others. (916) 701-5401 Monday thru Friday 10am to 5pm Saturday & Sunday Closed Saturday and Sunday Event Day Hours 12pm to Event Time Accessible seating is available online through Ticketmaster.com, by calling Ticketmaster phone agents or coming to the Golden 1 Center Box Office. Interpreters are available by request and are dependent upon availability. Please e-mail ADAservices@kings.com for assistance with any ADA related questions. Interpreters need to be reserved a minimum of 10 days in advance of the show. Service dogs are allowed at the Golden 1 Center.