All sales must be done in advance online.
WILL CALL is no longer accepted at the Box Office. All tickets are digital and must be managed that way.
For more information you can also go to Ball Arena website, www.BallArena.com.
The Box Office will open 90 minutes prior to the event start time.
Ball Arena is committed to providing every Guest with a comfortable and enjoyable experience in the arena, including Guests with disabilities. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections.
Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.
The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.
Attend our Coaching and Mentoring training class today, or have a trainer come to your workplace in Brisbane, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.
Learning Outcomes
In this course participants will:
Understand the G.R.O.W. model and apply it
Learn to set appropriate, effective goals using the S.M.A.R.T. technique
Learn how to recognise the current state or reality of an employee's situation
Learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
Understand the importance of building & fostering trust with employees
Master the art of giving effective feedback while maintaining trust
Recognise & overcome common obstacles that are holding employees back
Know when it is the right time to stop coaching an employee
Learn to continue to transition an employee to other opportunities for continued growth
Course Outline
Coaching and Mentoring Training Course - Lesson 1 Getting Started
Workshop Objectives
Coaching and Mentoring Training Course - Lesson 2 Defining Coaching and Mentoring
What is Coaching?
What is Mentoring?
Introducing the GROW Model
Coaching and Mentoring Training Course - Lesson 3 Setting Goals
Goals in the Context of GROW
Identifying Appropriate Goal Areas
Setting SMART Goals
Coaching and Mentoring Training Course - Lesson 4 Understanding the Reality
Getting a Picture of Where you are
Identifying Obstacles
Exploring the Past
Coaching and Mentoring Training Course - Lesson 5 Developing Options
Identifying Paths
Choosing your Final Approach
Structuring a Plan
Coaching and Mentoring Training Course - Lesson 6 Wrapping it all Up
Creating the Final Plan
Identifying the First Step
Getting Motivated
Coaching and Mentoring Training Course - Lesson 7 The Importance of Trust
What is Trust?
Trust and Coaching
Building Trust
Coaching and Mentoring Training Course - Lesson 8 Providing Feedback
The Feedback Sandwich
Providing Constructive Criticism
Encouraging Growth and Development
Coaching and Mentoring Training Course - Lesson 9 Overcoming Roadblocks
Common Obstacles
Re-Evaluating Goals
Focusing on Progress
Coaching and Mentoring Training Course - Lesson 10 Reaching the End
How to know when you've Achieved Success
Transitioning the Coachee
Wrapping it all up
Coaching and Mentoring Training Course - Lesson 11 How Mentoring Differs from Coaching
The Basic Differences
Blending the Two Models
Adapting the GROW Model for Mentoring
Focusing on the Relationship
Coaching and Mentoring Training Course - Lesson 12 Wrapping it Up
Words from the Wise
Cash, Visa, MasterCard, American Express and Discover cards.
When purchasing tickets by phone or online, you may choose to pick them up at the Box Office Will Call window during normal business hours, beginning 48 hours after purchase or on the day of the show. Please be prepared to present the credit card used to purchase the tickets, as well as a photo I.D. Press and VIP tickets, or tickets left by a third party, may also be picked up at Will Call prior to the event. A photo I.D. is required.
Arena: 405-602-8700 Thunder Ticket Office: 405.208.HOOP (4667)
The Box Office is located just off West Reno between the two main entrances on the north side of the Chesapeake Energy Arena. Hours are 10:00 a.m. to 5:30 p.m., Monday through Friday. Weekend and holiday hours vary according to the event schedule.
Chesapeake Energy Arena meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, phones, Bank of Oklahoma ATM's and concession counters are accessible to guests with disabilities. Additional services are listed below. Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. One companion ticket may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating. Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to the Chesapeake Energy Arena. Elevators: Elevators are located throughout the Chesapeake Energy Arena for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance to the Chesapeake Energy Arena, provide access to the arena floor. Elevator on club level nearest Section 205. See the maps at the center of this guide for exact locations. Emergency Evacuation: Chesapeake Energy Arena staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety. Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A credit card or check deposit, as well as a valid I.D., are required to ensure the return of equipment. Parking: Accessible parking is available in the parking lots on the south side of the Chesapeake Energy Arena. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Cox Convention Center. See Parking for additional information. Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited. Sign Interpreters: Guests who require interpreting services during an event, should contact the Guest Relations Manager by calling (405) 602-8700 within three weeks of the event. Telephones: Telephones are provided at Guest Relations locations and throughout the Chesapeake Energy Arena, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available. Wheelchair Assistance: The Chesapeake Energy Arena offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.
Please Purchase Swissotel Chicago New Year's Eve 2019-2020 Tickets using this link: Click Here!
For full information the event, please visit:
Website: www.NYE-Chicago.com
E-mail: info@nye-chicago.com
****THIS IS AN OUTDATED TICKETING PAGE. WE HAVE A NEW TICKETING PAGE FOR THE EVENT*****
Ring in the New Year 2020 at the Swissotel Chicago Hotel & Resort! Experience Ballroom Blitz NYE 2020 at a brand new venue on top of the Chicago River!
All Inclusive Event: Food, Drinks, Entertainment!
1500 Attendees | 3 Events Included | 1 NYE Ticket
GA Tix Include: 4.0 Hour Premium All Inclusive Package!
VIP Tix Include: 5.5 Hour Top Shelf All Inclusive Package!
VIP Table Packages Available: Experience NYE Behind the Velvet Rope
Buffet, Hot and Cold Hors d’oeuvres, Desserts
Chicago's Top Cover Band Performing Live - Mike & Joe!
Chicago's Top DJs will keep you dancing all night!
Huge Midnight Celebration
Free Pre & Post Party in NYE Ticket
Discounted Hotel Rooms – Only $169/night & $99/night on non-peak nights - Take an elevator home!
For more information, visit: www.NYE-Chicago.com
Discounted Hotel Room Information
The Swissotel Chicago
323 E Wacker Dr, Chicago, IL 60601
Discounted Hotel Rate - Only $169/night* ~ Best Deal in the City!
Even More Discounted Rooms ($99/night) ~ On shoulder nights! (ex. 12/29, 12/30, 01/01, etc)
CLICK HERE TO RESERVE ROOMS ONLINE.
Meal Package Includes:
General Admission Amenities:
Buffet, Hors d’oeuvres, and Delicacies
Enjoy a Pasta Buffet, Variety of Hors d’oeuvres, Desserts, & more ~ Bon Appetit!
Exquisite Chocolates & Desserts
4 HOUR TOP SHELF ALL INCLUSIVE COCKTAIL RECEPTION
All Inclusive Premium Amenities & Service
Bars open from 9pm – 1am, event until 2am
Unlimited Cocktails Included During Above Bar Time Frame
You are NOT paying for drinks at the event
Over 50 Staffed Bartenders & Servers For Your Needs ~ No Long Drink Lines
Specialized Drinks Included
Margaritas
Imports
Wine
Champagne All Night ~ Live The Good Life
Additional Ballroom Highlights:
Celebrity DJs
Music by Chicago’s Hottest Party Band – Mike & Joe
Elegant Chic in Ballroom
Live Video Mixing & Confetti Storm
Champagne Toast at Midnight
Beautiful Decorations
Party Favors and Noisemakers
State of the Art Intelligent Lighting & Sound System
VIP ~ Behind The Velvet Rope: (All Inclusive Upgraded Drinks, Entertainment, Full Buffet, Appetizers, & Desserts):
Get all of the items above, plus
Early Access To Event Starting at 8pm (1 hour before GA ticket holders)
Access to All Bartenders Before GA ticket holders
Access to Multiple Ballrooms of Entertainment
Access To Exclusive VIP Room with Private Bartenders
Shared VIP Seating Area – General Admission is standing only.
Access to Midnight Confetti Storm
5.5 HOUR SUPER TOP SHELF ALL INCLUSIVE COCKTAIL RECEPTION
All Inclusive Premium Amenities & Service
All upgraded drinks included (beer, wine, liquor, champagne).
Private Bartenders in VIP Ballroom
Bars open from 8pm – 1:30am, event until 2am
Unlimited Cocktails Included During Above Bar Time Frame
You are NOT paying for drinks at the event
Premium Beverage Selection
Red Bull
Premium Vodka, Gin, and Rum
Premium Scotch, Bourbons, and Whiskeys
Premium Martini, Imports, and Wine Selections
Sip on Chocolate Martinis
Premium Bubbly
*Limited Amount of Tickets Available For VIP
Included In Ticket Price for GA & VIP:
Monday, December 30th, 2019 - Pre-NYE Party @ TBD.
(MAKE SURE TO RSVP. CLICK HERE TO RSVP)
Post NYE Party @ TBD. Wristband for the most exclusive venue in Chicago included with your ticket.The party continues the next day
3 Parties / 3 Venues / All Inclusive in 1 NYE Ticket.
Table Reservations
Celebrate New Year’s Eve V-VIP Style and Book Your Exclusive Reserved Table (limited amount available). Get all of the GA & VIP Amenities, plus a reserved VIP Table!
Everything included in the General Admission & VIP Ticket Meal Package Amenities PLUS…
Top Shelf Bottle Service including Champagne, Red Bull, & Top Shelf Drinks
Get Top Shelf Bottles of Vodka & Top Shelf Champagne on Your Table
Reserved Seating w/ VIP Ticket Amenities
VIP Hostess to seat your party
Private VIP server to get your bottles
Note: All Table Reservation Packages include your event tickets. You do NOT have to buy event tickets on top of the table reservation packages. Also, bottles are already included in the table price. You are NOT buying bottles. Yes, it's that great of a deal!
Reserve Your VIP Tables:
Seating for Two: $450 (includes 2 VIP tickets, 1 Champagne Bottle)
Seating for Four: $1000 (includes 4 VIP tickets, 1 Vodka & 1 Champagne Bottle)
Seating for Six: $1500 (includes 6 VIP tickets, 1 Vodka & 2 Champagne Bottle)
Seating for Eight: $2000 (includes 8 VIP tickets, 2 Vodka & 2 Champagne Bottles)
Note: Custom packages and complete buyout of VIP Table areas are available for groups of various sizes. For more information, please e-mail info@nye-chicago.com. Tables are very limited and will sell out ~ Hurry and Reserve Now. If tables are sold out, please e-mail us and we will see if it is possible to add more.
Snapshot of Entertainment:
DJ Jay Funk – Official Chicago Bears, Bulls, White Sox, & 103.5 Kiss FM Mix Master – Mainstream / Top 40 / Hip Hop
JayFunk – Representing Chicago, IL all over the US and abroad, he’s more than your average DJ – he’s a performer – creating his own sound, remixing live and creating a unique mix every time. JayFunk is one of the OFFICIAL CHICAGO BULLS IN GAME DJ’s, handling duties of pre game/halftime/all time outs come game time! He has parlayed that unique skill to also become the Official DJ for the Chicago White Sox, Northwestern University Basketball and the Music Coordinator for the Chicago Bears! He also showcases every weekend on the #1 station and mix show in Chicago, WKSC 103.5 Kiss FM as well as various nightclub’s, and events around Chicago. Over the years, Jay Funk has played along side some of the finest DJ talents and has opened for legendary acts such as Young MC (Bust a Move), The B-52’s, Rob Base and DJ Easy Roc, actor/producer/Grammy winner DJ Jazzy Jeff, to current talents as Jason Derulo, One Direction, Trey Songz, and Mr. World Wide himself, Pitbull.
Jay Funk’s wide range of styles along with adapting to industry trends, allows him to stay a cut above the rest. He has been called the “Mr. President” of Chicago or better yet, Chicago’s favorite DJ. J-A-Y FUNK!!
DJ Aumir – High Energy Top 40 / Pop / Hip Hop / Dance
Aumir is one of the hottest DJ/Producers coming out of Chicago. His unique style of spinning attracts crowds from far and wide. Naveen is not a prisoner to any one genre and this can be seen in his live sets and productions. Aumir’s talents have been most credited for his production efforts. Producing tracks for artists such as Michael S., Na Palm, and Young General, he is turning his name into a household presence. His tracks have been signed to the prestigious PERFECTO RECORDS, ARMADA MUSIC, and ZOUK RECORDINGS. His music has been supported by TIESTO, PAUL OAKENFOLD, MARKUS SCHULZ, PETE TONG, GARETH EMERY, and countless others. His mashups have also been getting massive support from A-List Dj’s like Tiesto and Paul Oakenfold. As a DJ, Naveen Kumar has opened for some of the biggest acts in the industry, including Jay Sean, Asher Roth, Raghav, Imran Khan, RDB, and many more.
The Midwest’s Top Cover Band – Mike & Joe
Quality. That is the singular word that best describes Mike & Joe. For those unaware, Mike & Joe is one of the most exciting and best sounding modern rock cover bands in the nation. Widely respected by its peers for the high quality and integrity of its performances, the band has enjoyed years of success performing for loyal fans and followers alike. Touring most of the year, the band plays a mix of public, private, and corporate events. Fans love the band for the ear pleasing harmonies and killer riffs. Industry pros love the band for the high expectations the band satisfies and the quality they get with every performance. Mike & Joe is a go-to band for music fans and industry pros who want what they want. Good good music.
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
CashAmExVisaMasterCardDiscoverDiners Club
Pick-up tickets anytime the day of the show at Window 11. Customers must present the actual credit card used to place the order and two forms of ID, including a photo ID.
Box Office: (212) 465-MSG1 Switchboard: (212) 465-6000
Non-Event Days: Monday - Friday from 9:00am to 6:00pm Saturday from 10:00am to 6:00pm Closed Sunday Event Days:* Monday - Friday from 9:00am to 1 hour after event start Saturday from 10:00am to 1 hour after event start Sunday from 12:00pm to 1 hour after event start *If an event starts prior to standard box office opening time, the box office will open at 9:00am, and stay open until 1 hour after the event start time.
Inquiries or requests concerning accessibility should be directed to the Accessible Services Department for Madison Square Garden at (212) 465-6034.