All About The Indies 2020 is a Multi-Author, Multi-Genre event put together to connect readers and authors from across the nation.
This is set to be an event filled with fun, laughter, and great connections. Family and friends, all new and old are encouraged to come out and have a great time with us.
This year's event will feature:
Q&A panel of industry professionals
Multi-Author signing platform
Raffled prizes
** VIP or FREE Tickets do not include raffle drawing, you will need to purchase a raffle ticket at the event to win prizes.
In a retail sales situation, satisfying every customer can be difficult, but there are proven methods and skills you can learn to maximise their satisfaction and increase sales. One key principle is simply to be there when needed and offer assistance as required.
The PD Training Retail Sales Training Course provides you with an understanding and skills development in how to better engage with customers, how to control the sales process, how to identify upselling/cross-selling opportunities, learn basic sales psychology, how to conduct basic needs analysis and much more.
This comprehensive sales training course is designed to help retail sales professionals sell more and discount less, how to deal with difficult customers and professionally handle every sale and maximise every opportunity.
This dynamic training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth.
Learning Outcomes
After completing this course participants will be able to:
Learn to greet constructively & create a personal connection
Develop rapport & create warmth & openness
Master active listening techniques
Learn to control the sale & lead a customer to becoming a buyer
Learn an amazingly simple and professional way of handling price shoppers
Learn 4 effective techniques for minimising & negating the need to discount
Understand sales psychology such as the "The Power of YES when selling"
Learn how to simply ask for the sale
Learn to identify cross selling and upselling opportunities
Master effective techniques for closing without being pushy
Course Outline
Retail Sales Training Course - Lesson 1It Starts With You
Attitude
Personal Appearance
Product Knowledge
Sell Yourself on the Product
Enthusiasm
Retail Sales Training Course - Lesson 2Consider the Customer
What do You Expect when You are a Customer?
The Value of Every Shopper
The Mission for a Retail Sales Person
Define 'Excellent Retail Customer Service'
Retail Sales Training Course - Lesson 3Starting the Sales Process
The Importance of First Impressions
How to Create a Good First Impression
Retail Sales Training Course - Lesson 4Greeting
The Golden Rule
Create a Constructive Greeting
Construct Positive Dialogue
Develop Rapport
Retail Sales Training Course - Lesson 5Needs Analysis
Deepening Techniques
Probing Questions
Active Listening
'Minimal Encouragers' - Their Importance and How to Use Them
Retail Sales Training Course - Lesson 6Control the Sale
'The Challenge' - Persuasion, Not Confrontation
How to Handle People Shopping on Price
The Excellent 6 Step Technique that Negates the Opposition and Maintains Your Professionalism
Retail Sales Training Course - Lesson 7Maximising Every Opportunity
Minimising/Negating Discounting
4 Effective Techniques
Why Discount & Why Not?
Cross Selling
Upselling
Retail Sales Training Course - Lesson 8Sales Psychology 101
The Power of 'Yes' When Selling
Tie Downs
Tag Ons
Retail Sales Training Course - Lesson 9Closing the Sale
Knowing When the Time is Right
Don't be Afraid to Ask for the Sale
3 Closing Techniques
Retail Sales Training Course - Lesson 10Thank You
Referrals
Repeat business
Genuine Mutual Appreciation
Crypto.com Arena does not accept Will Call drop off. Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. To add the name of an alternate pick-up to the account, the original purchaser must contact Ticketmaster Customer Service at 1-800-745-3000, verify their account information and request the addition an alternate pick-up.
213-742-7340
Box office is located on North side of building at 11th and South Figueroa. Box office hours are 10am to 6pm, Monday through Saturday. It is open extended hours on event day. Phone: 213-742-7340 SUMMER HOURS Closed Saturdays and Sundays unless there is an event, the box office will open at 9am on Saturdays or 10am on Sundays only if there is an event. The box office will have extended hours on all event days.
Cash, Visa, MC, AMEX and Discover.
Avoid will call lines. Download the Utah Jazz + Vivint Arena app to easily purchase, transfer & sell tickets. Located at Main Ticket Office Will Call generally opens 2 hours prior to event time. Doors open for most events 1 1/2 hours prior.
Vivint Arena (801) 325-2000 Utah Jazz (801) 325-2500
Open from 9:00am-5:30pm, Monday-Friday. Open Saturday and Sunday for scheduled events and on sales. Located on Northeast side of Arena (plaza level).
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
In 2020, the Windy City of Chicago will host the 69th annual All-Star game. After a 30 year hiatus from the event, All-Star Weekend in Chi-town is sure to be all anyone can ask for. This event attracts a lot of big celebrities and many of them host many of the festivities. YOLLO has the all-inclusive package to get you face-to-face with these celebrities. From party passes, hotel stay, and celebrity hosted events, YOLLO is here for your turn up!
Allow us to give you an exciting travel experience during the All-Star Weekend. Make sure you explore our hotel and pricing options and book with YOLLO Group Services today!
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
We are a christian church focused on the biker culture and motorcycle community.
While we embrace Anabaptist principles we are a non-denominational ministry here in Lancaster County, PA We welcome everyone from all walks of life, Bikers & Non Bikers alike to join us as we journey together striving to live like Christ and share the good news of the Gospel with those we meet.
We meet every Thursday evening at The Emmaus Road Cafe’ coffee house located at
1916 Lincoln Highway East (Rt. 462) Lancaster, PA 17602
Everything starts at 7:00PM but folks arrive between 6:15 and 7:00 for coffee. We are a very relaxed setting and everyone should feel welcome. Jeans and t-shirts are normal attire.