Get Ready for the Next Event. Look when it's starts
Managing Conflict, Violence and Aggressive Situations
Develop strategies to safely deal with violent incidents and aggressive behaviour from the people you support. This course provides practical advice to help you deal with verbal abuse, threats and aggression from service users. You will pick up techniques that can be adapted for use in you work place and learn both pre-emptive strategies and positive action that can be taken when an incident is taking place. Who is this course for? It is suitable for frontline staff and volunteers in the homelessness and supported housing sector. What will you learn? On completion of this course you will: be able to recognise violence & aggression understand the difference between conflict and crisis management understand the ‘fight or flight’ response have a range of methods to safely manage your own reactions know how to manage cooperative and uncooperative clients know how to manage conflict in a range of working situations know how small changes to your working environment can improve your safety understand effective post incident management have prepared an action plan to help you get going after the course PriceHomeless Link Members - £115 per person Associate member - £130 per person Non-members - £160 per person Secure your place!Homeless LinkCharity Reg No: 1089173Company Reg No: 4313826
read moreSilvester auf der MS Zille (Restaurantschiff)
Empfangen Sie das neue Jahr auf dem Restaurantschiff "Heinrich Zille" Erleben Sie eine einzigartige Silvesternacht mit unserer spannenden Schifftour auf der MS-Zille. Sehenswürdigkeiten auf der Silvestertour:East-Side Gallery, Mercedes Benz Arena, Media-Spree-Arial, Nikolaiviertel, Fernsehturm, Mühlendammschleuse, Berliner Dom, Alte Nationalgalerie, Neues und Altes Museum, Pergamonmuseum, Bodemuseum, Tränenpalast, Bahnhof Friedrichstraße, Bundespresseamt, Reichstagsgebäude Start:31.12.2019 − 20:00 Uhr am Märkischen Ufer / Inselstr. in 10179 Berlin (S Alexanderplatz) am Historischen HafenEnde:01.01.2020 - 01:00 Uhr am Märkischen Ufer / Inselstr. in 101179 Berlin (S Alexanderplatz) am Historischen Hafen Beginn der Silvester Schifffahrt auf der Spree:31.12.2019 ab 19:30 Uhr Boarding, um ca. 20:00 Uhr legt das Schiff ab.Wir empfehlen frühes Erscheinen. Musik:musikalische Untermalung Silvester Specials auf der MS Heinrich Zille: - Silvester Schifffahrt von 20:00 bis 01:00 Uhr- Alle Getränke inklusive- Zugang zum Schiffsdeck mit Ausblick auf die Spree- Buffet & Fingerfood- musikalische Untermalung Schiffsdaten zur MS Heinrich Zille:Länge: 38.30mBreite: 6,10mFahrgastplätze: 100 Sitzplätze zzgl. Schiffsdeck
read moreIllusions The Drag Brunch NYC - Drag Queen Brunch Show - NYC, NY
'PLEASE NOTE: WHEN SELECTING YOUR TICKET TYPE THAT BRUNCH IS NOT INCLUDED AND MUST BE PURCHASED AS AN ADD-ON TICKET PER PERSON. THE ONLY FOO
read moreWaikiki Historic Trail (Part 2 of 2)
Waikīkī Historic Trail (Part 2 of a 2 part series) Dates for 2019 are as follows: Wednesday, Aug. 28, 2019 *Cancelled* Wednesday, Sep. 25, 2019 Wednesday, Oct. 23, 2019 Wednesday, Nov. 20, 2019 Wednesday, Dec. 18, 2019 THERE WILL BE NO WALKS SCHEDULED FOR January 2020. AGENDA: 8:15am - 8:30am Check in at the Pauahi Statue in the Royal Grove of the Royal Hawaiian Center (located near iL Lupino Trattoria & the Helumoa Hale Guest Services ) 8:30am - 8:35am Pre-Test (using your mobile device) 8:35am - 10:50am Waikīkī Historic Trail 10:50am - 11:00am EVALUATION WHERE TO PARK: Public Parking is availabe at the Royal Hawaiian Center (RHC), parking fees apply. With a minimum $10 purchase from any RHC tenant, the first two hours are free, the next two hours are $2 each. Standard rates ($2 for 20 min. or $6/hr.) apply, thereafter. Please know that Part 2 will start at the Royal Grove at the Royal Hawaiian Center and end at the Kalia area near the Hilton Hawaiian Village. You may park anywhere you wish but please know that you do so at your own risk. For those with accessibility needs or who have electronic vehicles, An Electric Vehicle Charging Station is located on Level 4 of the Center Parking Garage. A (2) two hour maximum charging time is allowed. Please check-in at the SP+ parking office, located on Level 2 after connecting. Questions? Please call SP+ Parking at (808) 971-2844. WHERE TO MEET: Participants will meet NaHHA staff at the Bernice Pauahi Statue located in the Royal Grove at the Royal Hawaiian Center (between iL Lupino Trattoria and Helumoa Hale Guest Services) between 8:15am and 8:30am. NaHHA's staff will be wearing a bright orange polo shirt. If you get lost or are running late, please call 594-9226 as soon as possible. WHAT TO WEAR: Please wear comfortable walking shoes or covered footwear. No barefoot participants please! Please dress accordingly, cotton fabrics and dry weave technology tend to breathe better on hot and humid days. If you have a handheld fan please feel free to bring that. Shirts and pants, shorts, and/or skirts are required. Participants in "Beachwear", for example swimsuits with no cover-up, or surf shorts with no shirt, will not be allowed to participate. WHAT TO BRING: Participants should bring plenty of water. Please wear sunscreen. Participants are also encouraged to hydrate before coming on the tour. Hats, fans, and other "sunny day" apparel such as sunglasses or umbrellas are encouraged. WHAT YOU WILL LEARN: This guided walking tour will help participants to learn the unique cultural legacy of Waikīkī. We will explore the lives of Hawaii’s leaders in both ancient and modern times. We will visit it's many historic sites, discuss important people, and historic events that helped to shape Waikīkī into what we see it as today. Participants will build an awareness of the significance of the “Wahi Pana” of Waikīkī as both a sacred place to Hawaiians and a living history in the modern world. It is our kuleana (responsibility) as hosts of our place to understand and know the lineage of our historical leaders, their cultural legacy, and how their decisions impact our community in modern times. Any participants with health concerns that may inhibit them during the walk or may be agrivated by the heat or sun should also identify themselves to NaHHA staff. Other documentation will also be required of participants to further NaHHA's mission and goals. Mahalo for your participation and we look forward to seeing all of you soon! COSTS: This is a guided tour with a Cultural Historian. There must be a minimum of 15 participants before the tour can be conducted. Fees are $30 per person. **If you are a Hospitality Industry professional, those fees can be waived by answering a few questions included in this registration. DISCLAIMER: NaHHA reserves the right to cancel the session and will refund 100% of the ticket cost due to extreme weather, Acts of God, or if the minimum of 15 participants is not met 2 business days prior to the session. Ticket sales close on the Monday at 4pm prior to the tour. If the 15 person minimum is not met, the class will be cancelled and all tickets refunded. You must provide a valid phone number and email when you purchase your ticket. If contact cannot be made, your refund will be donated to NaHHA. This session is for adults only. Children under the age of 18 are not permitted to attend. Please make alternative arrangements/plans for childcare. Mahalo nui. Mahalo to the Hawaiʻi Tourism Authority for their support of this and other NaHHA programs.
read moreHamilton (NY)
Cash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
read moreLemonade The Day Party 2020
The 5th Annual Lemonade Day Party! Birmingham's LARGEST Day Party and premier ALL YELLOW event returns for it's 5th Year! Go ahead and save the date, get that RSVP at start getting that YELLOW together!
read moreSan Jose Sharks vs. Boston Bruins
The Box Office accepts Cash , Visa , Mastercard and American Express as methods of payment. Will call is available two hours prior to the start of the event. Will call is part of the South Ticket Office, on Autumn St near Santa Clara St. Customers must present the actual credit card used for the purchase, a photo ID and the Ticketmaster confirmation number in order to receive their tickets. The ticket office can be reached at (408) 287-9200 during business hours. The Box Office is located at the South East corner of the Arena, on the corner of Santa Clara St and Autumn St. Box Office hours are as follows: Mon - Fri .......... 10:00AM - 3:00PM Saturday & Sunday .... Closed SAP Center has designated seats for both wheelchair accessible seating and their companions. However, due to size constraints, companion seats will not fit a wheelchair. So patrons needing wheelchair accessible seating must purchase a wheelchair accessible seat as the SAP Center cannot turn a companion seat into a wheelchair accessible seat.
read moreHarry Potter and the Cursed Child - Parts 1 & 2 Sun 13:00 & 18:30
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)
read moreKnowledge Management 1 Day Virtual Live Training in Milan
Course Description: The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge! The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed. Course Topics: Course Outline: Module One: Understanding Knowledge Management ● What is Knowledge ● What is Knowledge Management ● A Brief History ● Applications in the Workplace Module Two: Dos and Dont’s ● Data, Information, and Knowledge ● The Tacit Mode Module Three: The Knowledge Management Life Cycle ● Understanding Episodes ● Acquisition ● Knowledge ● Integration Module Four: The New Knowledge Management Paradigm ● Paradigms of the Past ● The New Paradigm ● Implications and Applications ● The Knowledge Management Endgame Module Five: Knowledge Management Models ● The Nonaka and Takeuchi Model (SECI) ● Wiig Model ● Kakabadse Model ● Boisot Model Module Six: Building a Knowledge Management Rationale ● Why Rationale is Necessary ● Building a Business Case ● Finding Success Stories ● The Commodization/Customisation Model Module Seven: Customising Knowledge Management Definitions ● Components of a Knowledge Management Definition ● Customising the Components ● Creating a KMBOK Module Eight: Implementing Knowledge Management in Your Organization ● Gathering Support ● Identifying Opportunities for Revenue Streams ● Key Knowledge Management Techniques ● A Map for Success ● The No-Budget Scenario Module Nine: Tips for Success ● About the Chief Knowledge Officer ● Knowledge Management Skill Checklist ● The Knowledge Management Imperative ● The Hype Curve ● Barriers and Helpers to Success Module Ten: Advance Topics ● The Knowledge Management Maturity Model ● Absorptive Capacity ● Rustiness ● Process Model Types Module Eleven: Wrapping Up ● Words from the Wise ● Review of Parking Lot ● Lessons Learned ● Completion of Action Plans and Evaluations Course Feature: Learning Objectives: After completing this course, Individuals will be able to demonstrate their understanding of: ● Understanding Knowledge Management ● The Knowledge Management Life Cycle ● The New Knowledge Management Paradigm Implications and Applications ● Knowledge Management Models ● Building a Knowledge Management Rationale ● Customizing Knowledge Management Definitions ● Implementing Knowledge Management in Your Organization ● Tips for Success Certification: Once after the training you receive course completion certificate from Mangates Who can Attend? Anybody who is interested in learning Knowledge Management Skills
read more