Visa, MasterCard, Amex, Discover, No Cash Sales
Box Office: 214-665-4797 Event Line: 214-665-4200 Parking Hotline: 214-665-4700 Dallas Mavericks: 214-747-6287 Dallas Stars: 214-467-8277
The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage). The Box Office is open Tuesdays and Thursdays 10am-5pm and event days starting at 10am. Concert tickets are not available for purchase at the American Airlines Center Box Office on the day of the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center Box Office on the next business day.
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Cash, Visa, MC, Discover, American Express
Available at Box Office during regular hours.
Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY.
There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.
Cash, Visa, MC, Discover and American Express only.
Photo ID is required for all events. Tickets will only be released to the person whose name is on the envelope. Note: Broncos half-price tickets are only available via mobile delivery. There is no will call for half-price tickets.
(720)258-3333
8:00am-5:00pm Monday - Friday 9:00-End of half time on Game Day
ADA seating may be purchased via Ticketmaster at Ticketmaster.com or by calling 800-745-3000. Limit of 4 ADA seats per customer. For ADA assistance/inquiries, please call 720-258-3337.
Please collect your tickets from one hour before the performance.
Groups Booking Line: 0818 220811 or email group.sales@ticketmaster.ie
Ticket collection at Ticketmaster box office
The venue is accessible to the disabled. Special section allocated for wheelchair users. Special Needs Hotline: 0818 903001 (Republic of Ireland), 0844 2779964 (Northern Ireland and UK Customers).
The venue is cashless so card payments only. All bookings at the venue are subject to booking fees.
Cobo tickets will be ready for collection from the venue box office from 16:00 on the day of the event only, unless the show begins earlier than usual when cobos will be available accordingly. Take the card used for the booking and the Ticketmaster booking reference number. Letters of Authorisation are not accepted. Duplicate tickets will only be available once the doors have opened. Customers collecting duplicate tickets will be required to enter the auditorium immediately after collecting their tickets so are not advised to collect their tickets earlier than they intend to enter the venue. Take the card used for the booking and the Ticketmaster booking reference number. Letters of authorisation are not accepted.
Ticketmaster: 08448 44 47 48 Calls will cost 7 ppm plus your network access charge.
Performance days: 16:00 until the event begins Non-performance days: Closed
Disabled access bookings can be conducted via the venue directly via email on info@eventimapollo.com. There is an access ramp at the front of the venue and no steps into the stalls auditorium. The circle area is only accessible via at least 30 steps; there is no lift to the circle. There is a disabled access toilet at the rear of the stalls fittted with a RADAR lock. Please bring you key with you to access or speak to a member of staff.
The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card.
Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code.
(312) 455-4500 (312) 455-4519 (TTY)
Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules.
Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.
American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue.
A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes.
Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information
Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed.
Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/
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