The Cutwater Stretch
(844) 697-2849 Reserved Seating Office: 9:00 a.m. – 5:00 p.m. Wednesday – Monday
read more(844) 697-2849 Reserved Seating Office: 9:00 a.m. – 5:00 p.m. Wednesday – Monday
read moreOrders placed through Ticketmaster have standard delivery options available, including mobile delivery, standard and UPS mail. Will Call pickup is available day of event only. Please bring valid, corresponding ID with you for collection. *Please note that Print-at-Home is not be available as a delivery option for this venue. To speak to a customer representative for the Fiserv Forum Ticket Office, call (414) 227-0511. Representatives are available Monday-Friday 9AM to 5:30PM. Alternatively, you can email at ticketing@bucks.com and a Ticket Office representative will get back to you within 1 business day. To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance with ADA Seating, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist. For General Assistance with Ticketmaster tickets call 1-800-653-8000 to speak with Ticketmaster Customer Service The Ticket Office is open on event days from 12:00pm (or 3 hours prior to event, whichever is earliest) until approximately 1 hour into the event, and on Saturdays from 12:00pm until 4:00pm. The Ticket Office is closed on non-event weekdays. The Ticket Office is located next to the main entrance to the arena, adjacent to the plaza (Vel R Phillips and Juneau). Any questions can be directed to our main line (414 227-0504 from 10AM-4PM.) To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist or 1-800-653-8000 to speak with Ticketmaster Customer Service.
read moreCash, Visa, MasterCard, American Express, Discover Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID. General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065 Hours ... 10:00AM - 5:30PM Daily Event Days 10:00AM TO 1 Hour after the event starts. ** The Box Office is closed on non-event Sundays. ** To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
read moreCash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change This is an accessible venue.
read moreCash, Visa, MasterCard, Discover, American Express Will Call will open 3 hours prior to an event. 301-276-6000 Monday thru Friday..... 9am - 5pm Box office will open 3 hours prior to an event For Accessible Seating please call (301) 276-6000
read moreCash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change This is an accessible venue.
read moreVisa, MasterCard, American Express, Discover and Cash. Located at Northwest corner of Lumen Field. Opens 3 Hours prior to kickoff on gameday. Gameday: (206) 381-7848. SFC Customer Service: 877-657-4625 Open 3 hours prior to kickoff on gameday. Weekday hours will vary. Located in the Northwest corner of the Stadium. Seattle Sounders FC: 2 hours prior to match There are disabled seats (wheelchair convertible) dispersed through all areas and price levels of Lumen Field. Disabled seating and access for all is fully compliant with the Americans with Disabilities Act, (ADA).
read moreCourse Description:Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support. The desktop support manager is responsible for executing the operational and tactical plans of desktop support, while satisfying customer and business needs. Designed for both new and experienced desktop support managers, this Course helps desktop support managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments. Course Topics: Unit 1 : Desktop Support ● The Evolution of Support ● Support Center Maturity ● Successful Desktop Support Unit 2 : Strategy ● Strategic Perspective ● Business Alignment ● SWOT Unit 3 : IT Financial Management ● IT Financial Management ● Cost, Value, and ROI Unit 4 : Support Delivery Methods and Technology ● Service Desk Infrastructure ● Telephony Infrastructure ● Desktop Support Delivery Methods ● Service Management Systems ● Selecting Service Desk Technology Unit 5 : Service Level Management ● Service Level Management Unit 6 : Metrics and Quality Assurance ● Desktop Support Metrics ● Data Sources ● Baselining and Benchmarking ● Performance Reporting ● Quality Assurance Programs ● Measuring Customer Satisfaction ● Measuring Employee Satisfaction Unit 7 : Desktop Support Processes ● Best Practices for Support ● IT Service Management ● The Service Desk ● Service Operations ● Service Design ● Service Transition ● Knowledge Management Unit 8 : Leadership ● Your Responsibilities as a Desktop Support Manager ● Your Role as Leader ● Manage Operations Effectively ● Emotional Intelligence ● Communication ● Influence & Motivate ● Integrity & Service Ethics ● Growth Unit 9 : Workforce Management ● Workforce Management ● Staffing Models ● Scheduling ● Sourcing ● Recruitment Unit 10 : Training and Retention ● Fostering Relationships ● Teamwork ● Coaching ● Peer Mentoring ● Training ● Rewards, Motivation, Retention ● Performance Management ● Career Development Planning Unit 11 : Promoting Desktop Support ● What is Marketing? ● Creating Internal Marketing Culture ● Marketing Opportunities Learning Goals: ● Characteristics of an effective desktop support manager ● How to create and deliver on service level agreements and operating level agreements ● How to align desktop support services with business strategy, Objectives, and Processes ● The importance of the relationships among IT service Management Processes ● Tactics for screening, hiring, training, and leading high-performance teams ● How to create an internal marketing culture to promote your desktop support services ● The metrics and key performance indicators essential to desktop support performance reporting Course Agenda: Day 1 ● Desktop Support ● Strategy ● IT Financial Management ● Support Delivery Methods and Technology Day 2 ● Service level Management ● Metrics and Quality Assurance ● Desktop Support Processes ● Leadership Day 3 ● Workforce Management ● Training and Retention ● Promoting Desktop Support Who can Attend? Experienced technical support professionals who must manage day-to-day functions of desktop support, as well as master critical performance and customer service strategies. Individuals who are preparing for the HDI Desktop Support Manager (HDI-DSM) certification exam.
read moreCash, EFTPOS, Credit Card Non-Show Days: Mon to Fri: 9am - 5pm Weekends and Public Holidays: Closed Show Days: Mon to Fri: 9am - 1 hour after show commences Weekends and Public Holidays: 3 hours prior to show time and 1 hour after show time Box Office Location Crown Melbourne, Level 1 (Clarendon Street end of the Crown complex, near Gazette and Village Cinemas). Disabled Access - yes, in section A only for wheelchairs. Please contact the Crown Box Office directly for all wheelchair and special needs bookings on (03) 9292 5103
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